From January–September 2025, 18,600 businesses operating on ecommerce channels implemented Bizum as a payment method. According to estimates from both businesses and banks, an average of 20%–30% of customers in Spain use Bizum to pay for orders. These figures explain why more and more businesses in Spain have decided to implement this payment system.

In this article, we explain Bizum’s requirements and how it works for businesses. This information can help you easily integrate it into your business.

Key takeaways

• Bizum allows businesses to receive instant payments into their bank accounts. Customers can make payments by simply entering their phone numbers and accepting notifications on their smartphones.
  
• Customers can make in-person payments with Bizum using near-field communication (NFC), quick-response (QR) codes, and payment requests to their smartphones.
  
• Bizum for businesses provides easy integration of online payments into checkout processes and is authorized with banking apps.
  
• Bizum fees for businesses generally do not exceed fees for card payments.
  
• Bizum’s advantages for businesses—such as security and higher conversion rates—compensate for its few technical limitations.
  

What is Bizum for businesses?

Bizum is a noncard payment method that is integrated into online banking apps and allows customers to send and receive money instantly.

Although Bizum was created in 2016 as a person-to-person (P2P) payment system, it now offers its services to businesses. Since 2019, Bizum’s offerings have gradually expanded with these new features for businesses:

• Quick, easy, and secure payment collection from customers
  
• Payment issuing, such as discounts or partial refunds
  
• Online identification of customers
  

How Bizum works for businesses

One of Bizum’s distinguishing features—for both customers and businesses—is its intuitive and secure operation. It is easy to use because customers can make payments without entering bank details.

However, from a technical standpoint, payment processing varies depending on the context of the sale. Below, we analyze the two most widespread functions for Spanish businesses: online payments and payments in physical stores.

How Bizum works in ecommerce stores

For transactions that take place online, Bizum automates the payment process. This means businesses only have to intervene during the initial integration stage. Here’s how it works:

• The business integrates Bizum and configures it as a selectable payment method during checkout.
  
• The payment gateway asks the customer to enter their phone number, confirm the purchase amount, and verify the transaction by accepting a notification from their bank’s app.
  
• The money is withdrawn instantly from the customer’s Bizum-associated bank account. Then, the payment confirmation is shown on the online store’s website, and the business receives the payment amount in its bank account.
  

How Bizum works in physical stores

If transactions are made in person, there are three ways to accept payments with Bizum:

• Payment requests
  The business manually generates a payment request from its app. Despite requiring human intervention for each payment, small businesses often use this system to process payments because of its simplicity. The business only has to enter the sale amount and the customer’s phone number. Then, the customer receives a notification to authorize the payment.
  
• Quick-response (QR) codes
  The business generates a QR code that the customer scans with their smartphone. In this case, the process resembles an online purchase, with the customer approving the payment through their banking app.
  
• Compatible card readers
  The business uses Bizum-compatible card readers, which work in two different ways. First, they make it possible to receive payments by identifying customers, a feature introduced by Banco Bilbao Vizcaya Argentaria (BBVA) in 2025. Second, since May 2026, Bizum has allowed contactless in-person payments using its digital wallet—Bizum Pay—and some online banking apps.
  

Regulations of Bizum for businesses in Spain

Enforced since 2026, Order HAC/747/2025 requires banks to inform the Spanish Tax Agency (AEAT) every month about payments Spanish businesses receive through Bizum. Previously, this was not required if the total amount of these transactions was under €3,000 per year; however, this order eliminated that minimum.

The reports sent by banks to the AEAT contain the following information:

• Tax identification number (NIF)
  
• Business name or given name and surname
  
• Bizum internal commerce number
  
• Point-of-sale (POS) terminals linked to the business
  
• Number of transactions per month collected with Bizum
  
• Total amount collected per month with Bizum
  
• International Bank Account Number (IBAN)
  

Banks report this information using Form 170, which they send to the AEAT every month. However, they do not submit the forms to the Bank of Spain or the National Commission on Markets and Competition (CNMC). Bizum does systematically share information with these institutions, but the information they share is anonymous data for statistical purposes.

Additionally, Bizum must comply with all regulations governing payment methods in Spain, such as the anti-fraud law and the General Data Protection Regulation (GDPR). As a result of a personal data breach in 2023, Bizum had to pay an €80,000 fine imposed by the Spanish Data Protection Agency (AEPD).

Main advantages of Bizum for businesses

Bizum’s strong growth among Spanish businesses is due to its competitive advantages over other payment methods. Among other advantages, it offers security and speed. Below, we discuss some of the factors that explain why more and more businesses accept payments via Bizum:

• Security
  Bizum is integrated into banking apps, which means that the banks handle authentications and instant transfers. Therefore, Bizum for businesses shares the same security standards as online banking apps.
  
• Increased conversion rates
  Simplifying the checkout process with an intuitive and practical payment method can increase conversion. Stripe’s analysis of European checkout processes shows that 38% of customers in Spain prefer to pay with Bizum. Additionally, 86% of customers often abandon purchases if they cannot pay with a preferred payment method.
  
• Fewer declined payments
  Using a phone number as identification lowers the chance of common errors associated with other methods (e.g., entering card details). This can help minimize declined payments.
  
• Enhanced brand image
  Providing modern payment options can strengthen a business’s image, showing that it is up-to-date, approachable, and in tune with today’s customer preferences.
  
• Simpler refunds
  If a customer uses their right of withdrawal, processing the refund with Bizum is straightforward, and the customer receives their money back instantly.
  
• Transaction speed
  Bizum money transfers process in seconds, speeding up payment settlement.
  
• Improved cash management
  Instant funds transfers provide better cash flow planning and compliance with tax obligations, such as quarterly value-added tax (VAT) returns.
  

Bizum costs and fees for businesses

Unlike Bizum for individuals, Bizum’s business solution entails fees that vary depending on the agreement with the bank offering the service. For example, Bizum payments through Banco Sabadell include a 0.4% fee per transaction, with a minimum of €0.15. On the other hand, Banco Santander offers a plan that includes 50 no-fee Bizum transactions per month, making it a good payment option for small businesses.

Payment gateways that offer this payment method typically have competitive rates. Since Bizum has its own low fees, the cost of transactions with Bizum through a payment gateway almost never exceeds the cost of processing cards.

Limitations of Bizum for businesses

Although the advantages of Bizum for businesses outweigh its operational limitations, it is important for businesses to assess the technical barriers associated with this payment method. Here are some of the limitations.

Maximum amount

Each bank sets the maximum amount that a customer can spend per transaction. For instance, CaixaBank limits Bizum payments to €1,500 per transaction for ecommerce businesses. However, if a business accepts Bizum payments from Stripe, the cap is increased to €5,000.

In short, if an order exceeds the bank’s limit, the transaction will be rejected. For this reason, it is advisable to deactivate Bizum as a payment method in the checkout process for transactions that exceed the bank’s limit. This way, the business can prevent failed payments and optimize authorization rates.

Lack of advanced features

Over the years, Bizum and financial institutions have added advanced features, such as the payment deferral offered by BBVA with Bizum. Even so, Bizum still has certain limitations. For example, it is not possible to cancel a Bizum payment after sending it.

Limited use

For the time being, Bizum’s operations outside of Spain are limited to specific EU countries, such as Andorra, Italy, and Portugal. This restriction can pose a particularly significant barrier for businesses with high volumes of intracommunity transactions.

However, the list of countries is expected to expand. In fact, Bizum signed a memorandum of understanding with several payment institutions to begin accepting payments in ecommerce stores and physical stores in 13 European countries starting in 2027.

How to integrate Bizum into a business

More and more businesses have taken advantage of this payment method, which more than compensates for its operational limitations. Here are the steps you can take to implement Bizum in your business.

Integrate Bizum manually

To manually integrate Bizum into your business, you must have the following:

• An account with a Spanish bank that offers the Bizum for businesses service
  
• A phone number that you can link to your bank account
  

Once you have activated Bizum on your business bank account, check your bank’s terms and conditions for the business version of Bizum. Register for Bizum if you consider the bank’s terms beneficial for your business.

After registering for the service with your bank, integrate Bizum into your payment gateway. This step involves specific requirements. Some banks require you to download a specific module through Redsys or Cecabank and install it on your website. This requires some technical skill and development support because the setup steps vary depending on your bank’s form of integration.

Once setup is complete, you can display the Bizum logo on your online store. Customers can immediately see that they can pay quickly and securely with this payment method.

Integrate Bizum with Stripe Payments

You can also integrate Bizum into your system by choosing a compatible payment processor, such as Stripe. This modern payment platform allows you to activate Bizum from your Dashboard without installing additional modules or contacting a bank. Stripe acts as a local acquirer.

With Stripe Payments, you can start accepting payments via Bizum, credit cards, debit cards, Single Euro Payments Area (SEPA) transfers, digital wallets such as Google Pay, and many other local payment methods in just a few clicks.

In addition, Payments offers advanced tools that can help you overcome Bizum’s technical limitations. For example, with Smart Retries, Stripe identifies the ideal time to automatically reprocess rejected payments.

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