Stripe Payments Company Licenses

Last Updated: November 7, 2017.

State Authority
AK Division of Banking & Securities
AL Securities Commission
AR Securities Department
AZ Department of Financial Institutions
CA Division of Financial Institutions
CO Division of Banking
CT Department of Banking
DC Department of Insurance, Securities, and Banking
DE Office of the State Bank Commissioner
FL Office of Financial Regulation
GA Department of Insurance and Finance
HI Hawaii Division of Financial Institutions
IA Division of Banking
ID Department of Finance, Securities Bureau
IL Consumer Credit Section
KS Office of the State Bank Commissioner
KY Department of Financial Institutions
LA Office of Financial Institutions
MD Commissioner of Financial Regulation
ME Bureau of Consumer Credit Protection
MI Department of Finance and Financial Services
MN Department of Commerce
MO Division of Finance
MS Department of Banking and Consumer Finance
ND Department of Financial Institutions
NE Department of Banking & Finance
NH Banking Department
NJ Department of Banking and Insurance
NM Financial Institutions Division
NV Financial Institutions Division
NY Department of Financial Services
OH Division of Financial Institutions
OK Banking Department
OR Division of Finance and Corporate Securities
PA Department of Banking and Securities
RI Division of Banking
SD Division of Banking
TN Department of Financial Institutions
TX Department of Banking
UT Department of Financial Institutions
VA Bureau of Financial Institutions
VT Banking Division
WA Division of Consumer Services

Alaska

Alaska Department of Commerce, Community, and Economic Development

For complaints and other concerns about money services provided by Stripe Payments Company, please contact:

Alaska Department of Commerce, Community and Economic Development
Division of Banking and Securities
Money Service Businesses
P.O. Box 110807
Juneau, AK 99811-0807
Telephone: (907) 465-2522 or (888) 925-2521
Fax: (907) 269-1066
E-mail: moneytransmitters@alaska.gov

California

California Department of Business Oversight

If California residents have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, 1-866-275-2677, by e-mail at consumer.services@dbo.ca.gov. or by mail at:

Department of Business Oversight
Consumer Services
1515 K Street, Suite 200
Sacramento, CA 95814

Right to Refund

You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Stripe Payments Company does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you.

If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.

If you want a refund, you must mail or deliver your written request to Stripe Payments Company at 510 Townsend Street, San Francisco, CA 94103. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney’s fees pursuant to section 2102 of the California Financial Code.

Colorado

CUSTOMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT: You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY: All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
Website: www.dora.colorado.gov/dob

Florida

Florida Office of the Controller

For complaints, directly to the Florida Office of Financial Regulation, please send correspondence to:

Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0376
Toll-Free Number: 1-800-848-3792

Illinois

Illinois Department of Financial Institutions

For complaints directly to the Illinois Division of Banking, please send correspondence to:

Illinois Division of Banking
320 West Washington Street
Springfield, IL 62786
Toll-Free Number: 800-532-8785

Maryland

Maryland State Bank Commissioner

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Stripe Payments Company (NMLS #1280479) at 500 North Calvert Street, Suite 402, Baltimore, MD 21202 or at 1-888-784-0136.

Minnesota

Per Minnesota Statute 53B.27, Stripe Payments Company (“SPC”) is hereby notifying you of your right to voluntarily disqualify yourself from sending or receiving money transfers. This disqualification (“Disqualification”) is valid for one (1) calendar year from the time the request is received until three hundred sixty five (365) days have passed, unless you request to SPC that the Disqualification be in effect for a time period longer than one (1) calendar year. You must submit a written notice either by electronic mail to notices@stripe.com, or by certified mail to Stripe Payments Company, Attn: Legal Department, 510 Townsend Street, San Francisco, California, 94103, in order for you to request for your Disqualification to be terminated (“Termination Request”). Once the Termination Request is processed by SPC, it is considered effective immediately thereafter.

Per Minnesota Statute 53B.27, SPC is providing you with the following consumer fraud warning: please always remain alert to the possibility of fraud. You can always go to https://www.consumer.ftc.gov/scam-alerts to receive the latest information and practical tips from the United States Federal Trade Commission- a consumer protection agency. To report fraud or suspected fraud as it relates to your transactions with SPC, please dial the following toll free number: (888) 926-2289.

Texas

Texas Department of Banking

After first contacting Stripe Payments Company either online (notices@stripe.com) or by phone at 1-888-926-2289, if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to:

Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
Tel: 1-877-276-5554
http://www.dob.texas.gov/