Last modified: March 31, 2025
1. Global Payouts Services.
These terms (“Global Payouts Preview Terms”) supplement the Agreement and govern your use of the Global Payouts Services. Capitalised terms that are not defined in these Global Payouts Preview Terms have the same meanings given to them in the Stripe Services Agreement.
2. Payouts Recipients.
The Global Payouts Services enable you to make or accept Payout Transactions with Recipients. When Stripe makes an Outbound Payment to a Recipient on your behalf, it does not create any direct relationship between Stripe and the Recipient.
3. Services and Support.
3.1. Preview Services.
The Global Payouts Services are Preview Services.
3.2. Information Provided to Stripe.
a. You must, if requested by Stripe, provide information about a Payouts Transaction, including the source of funds. Stripe may prohibit, disable, or limit your use of the Global Payouts Services until Stripe is satisfied that it has received sufficient information relating to each Payouts Transaction or other use of the Global Payouts Services.
b. You are responsible for providing accurate and complete payment instructions, and for verifying the accuracy and completeness of any payment instructions and details that you provide in respect of a Payouts Transaction.
c. If you believe that there is an error in an Payouts Transaction, or an unauthorised Payouts Transaction has occurred, you must notify Stripe immediately and provide all information requested by Stripe.
d. An Outbound Transaction extinguishes any payout liability that Stripe may have in respect of the payout amount. You acknowledge that once an Outbound Transaction is initiated, it cannot be cancelled or reversed, and Stripe may not be able to (and is under no obligation to attempt to) retrieve funds sent via an Outbound Transaction.
3.3. Use of VBANs.
Unless otherwise agreed in writing by Stripe, any VBAN issued for the Global Payouts Services must only be used in connection with the Global Payouts Services and for the sole purpose of receiving Received Credits. You are responsible for maintaining the security of the VBAN and preventing its misuse. Stripe, its Affiliates, and Stripe’s Financial Partners will not be liable for any losses, damages, or costs that you or others suffer arising out of or related to your use or disclosure of the VBAN.
3.4. Timing of Payouts Transactions.
a. Stripe will make an Outbound Transaction in accordance with the time periods stated in the Documentation unless a Payouts Transaction Delay occurs or Stripe exercises a right under the Agreement to withhold or delay the Payouts Transaction.
b. Stripe may place a Payouts Hold on funds transferred to your Payouts Financial Account (i) if Stripe reasonably doubts that it can collect the amounts owed to Stripe; (ii) if Stripe is concerned about potential fraud or other misconduct, including for new Payouts Financial Accounts or large transfers of funds; (iii) if Stripe is concerned about compliance with the Payouts Regulatory Requirements; or (iv) for any other reason permitted by the Agreement or the Payouts Regulatory Requirements. Stripe may place a Payouts Hold for more than your Available Balance.
3.5. Future Releases.
If Stripe releases updates to the Global Payouts Services to expand or change (a) product functionality; (b) Supported Currencies; (c) Payouts Transaction types; (d) Payouts Recipient Territories; (e) Fees; or (f) any other aspects of the Global Payouts Services, Stripe may communicate these updates and any additional terms associated with the changes by publishing an update to these Global Payouts Preview Terms, the Stripe Website, the Documentation, the Pricing Page, or such other means as Stripe determines in its discretion. Your use of the updated Global Payouts Services constitutes acceptance of any additional terms communicated under this Section.
4. Transactions on Your Payouts Financial Account.
4.1. Payouts Transactions.
a. Authorisation. You authorise Stripe to make any Payouts Transaction requested by you. Stripe will deduct the amount of each Outbound Transaction that you initiate from the Available Balance even if the transaction has not yet been completed. If an initiated Payouts Transaction cannot be completed, Stripe may retry the Payouts Transaction, or complete the Payouts Transaction in multiple transactions. If that Payouts Transaction still cannot be completed, Stripe will notify you.
b. Transaction Limits. There may be limits on the number and value of Outbound Transactions that you can make from your Payouts Financial Account, which, if applicable, are described on the Stripe Dashboard or otherwise separately communicated to you by Stripe. You may not initiate an Outbound Transaction that is greater than the Available Balance of your Payouts Financial Account. Stripe in its discretion may allow Outbound Transactions that exceed applicable limits or temporarily reduce your limits from time to time without notice, unless the Payouts Regulatory Requirements require otherwise. Stripe may change the limits at any time, in its sole discretion.
c. No Overdraft Features. There is no overdraft feature associated with your Payouts Financial Account. If your Payouts Financial Account has a negative balance, at Stripe’s request, you must transfer sufficient funds into the Payouts Financial Account to render the balance positive.
4.2. Received Credits.
You must fund a Received Credit solely from an account in your name at a UK-domiciled bank or a UK-domiciled Third-Party PSP. You must only use FPS or such other payment network, as Stripe permits in its sole discretion, to effect a Received Credit. You are responsible for all fees and costs associated with rejected Received Credits.
5. FPS Reimbursements.
Stripe will reimburse you for relevant Payouts Transactions as and when required to comply with the Payouts Regulatory Requirements relating to authorised push payment scams.
6. Taxes and Currency Conversion.
6.1. Taxes.
You are responsible for the payment or withholding of any applicable Taxes and the completion of any Tax reporting for yourself and on behalf of your Recipient, if required, in connection with the Global Payouts Services.
6.2. Currency Conversion.
If a requested Payouts Transaction requires a currency conversion, then the exchange rate used for such conversion will be determined as stated in the Documentation. Where currency conversion is part of a Payouts Transaction, any quoted payout amounts and associated fees are estimates, and may fluctuate based on changes in the exchange rate that applies when the currency conversion takes place.
7. Privacy and Data Use.
7.1. Permitted Uses.
You authorise Stripe and its Affiliates to share, unless prohibited by the Payouts Regulatory Requirements, information, including Personal Data, about you, your Payouts Financial Account, Recipients, and Payouts Transactions, with third parties (including our Financial Partners) (a) to open the Payouts Financial Account and complete Payouts Transactions; (b) for the provisioning of VBANs; (c) in connection with investigating any claim you make; (d) to comply with Payouts Regulatory Requirements; (e) to comply with an arbitration order; or (f) as otherwise disclosed or permitted by these Global Payouts Preview Terms, Stripe’s Privacy Policy, or the Agreement.
7.2. Privacy Policies.
You must include, in any applicable contracts between you and your Recipients, a link to Stripe’s Privacy Policy (available at https://stripe.com/gb/privacy), and state that you use Stripe as your payment services provider and that Stripe processes Recipients’ data in accordance with its Privacy Policy.
8. Representations and Warranties.
You represent on the date you first use the Global Payouts Services, and warrant at all times during your use of the Global Payouts Services, that:
a. you do not use the Payouts Financial Account to send any payment to any bank or financial institution account outside of the Payouts Recipient Territory or to receive any payment from any account located outside the Payouts User Territory;
b. your use of the Global Payouts Services and performance of your obligations under these Global Payouts Preview Terms comply with all Payouts Regulatory Requirements; and
c. you fund your Payouts Financial Account only with your own funds.
9. Disclaimers
9.1. Availability.
Stripe does not offer service levels for the Global Payouts Services.
9.2. Reliance.
Your reliance on the Global Payouts Services is at your own risk. Stripe is not liable for any losses, damages, or costs arising out of or relating to the accuracy (or inaccuracy) of the Global Payouts Services, and any actions that you may take based on the Global Payouts Services. You acknowledge that Payouts Transactions may be sent to the wrong account if you provide Stripe with inaccurate or incomplete information (including due to compromise or fraud).
9.3. General Disclaimer.
Stripe provides the Global Payouts Services “AS IS” and “AS AVAILABLE”. To the maximum extent permitted by Law, Stripe does not make any, and expressly disclaims all, express and implied warranties and statutory guarantees with respect to its performance under this Agreement, the Global Payouts Services, Financial Partners, and the Documentation, including as related to availability, the implied warranties of fitness for a particular purpose, merchantability and non-infringement, and the implied warranties arising out of any course of dealing, course of performance or usage in trade.
10. Term and Termination
These Global Payouts Preview Terms will apply until the first to occur of (a) Stripe making the Global Payouts Services generally available to all Stripe users in the Payouts User Territory; (b) Stripe notifying you that it will stop offering the Global Payouts Services to you (which Stripe may decide to do at any time, in its discretion); (c) you ceasing to use the Global Payouts Services in accordance with these Global Payouts Preview Terms; or (d) termination of the Agreement. If Stripe makes the Global Payouts Services generally available to all Stripe users in the Payouts User Territory, your continued use of Global Payouts Services will be subject to terms and Fees that Stripe may specify at that time.
11. Definitions.
As used in these Terms, the following terms have the meanings specified below:
“Agreement” means the Stripe services agreement between you and Stripe, located at www.stripe.com/gb/legal/ssa, or other written agreement with Stripe or its Affiliate governing your use of the Services, including all terms applicable to the Stripe Payments Services.
“Available Balance” means the amount of funds available in the Payouts Financial Account.
“Balance Transfer” means a transfer from your own Stripe Account, to your Payouts Financial Account, in accordance with the Global Payouts Preview Terms.
“Cross-Border Payout” means an Outbound Payment that is sent to a Recipient located in a Payouts Recipient Territory that is not the Payouts User Territory.
“FPS” means Faster Payments Service, the electronic transfer network the Payouts Service may use to effect the Global Payouts Services.
“Global Payouts Services” means the Preview Services that enable you to (a) access a Payouts Financial Account; (b) fund a Payouts Financial Account with a Received Credit; (c) fund a Payouts Financial Account with a Balance Transfer; (d) initiate an Outbound Transaction; and (e) engage in other permitted Payouts Transactions; as further described in the Documentation.
“Inbound Transaction” means any Received Credit, Balance Transfer, or any other entry or transaction that increases the Available Balance, that Stripe may permit from time to time, in its discretion.
“Outbound Payment” means a payment from the Payouts Financial Account to a Recipient.
“Outbound Transaction” means an Outbound Payment, Outbound Transfer, or any other entry or transaction that subtracts from the Available Balance that Stripe may permit from time to time in its sole discretion.
“Outbound Transfer” means a transfer from the Payouts Financial Account to your own external UK-domiciled bank or other UK-domiciled financial institution account.
“Payouts Financial Account” means the E-money Payment Account that Stripe provides to you as part of the Global Payouts Services.
“Payouts Hold” means a restriction on the availability of funds in a Payouts Financial Account or on your ability to effect a Payouts Transaction that Stripe places as a result of delayed funds availability, Legal Process, or other reason.
“Payouts Recipient Territory” means the United Kingdom, and any other territories Stripe may make available from time to time for Outbound Payments or other permitted payout or transfer Payouts Transactions as separately communicated to you.
“Payouts Regulatory Requirements” means Law and the rules of the electronic transfer networks the Global Payouts Services may use to effect the Global Payouts Services, including the FPS.
“Payouts Transaction” means an Inbound Transaction or an Outbound Transaction.
“Payouts Transaction Delay” means a delay of a Payouts Transaction caused by (a) the unavailability of, or delay by, a Financial Partner (including a Card Network or clearing network), Governmental Authority, telecommunications provider, or internet service provider, including as a result of a Financial Partner’s default, insolvency, or bankruptcy; (b) incorrect information, such as a bank account number, provided to Stripe; (c) your equipment, software, or other technology; (d) a Force Majeure Event; (e) fraud or sanction screening required or requested by Stripe, its Financial Partners, or recipient banks; or (f) the recipient bank not being directly integrated with the clearing system used by Stripe or the type of recipient bank account not being supported by Stripe (e.g. a savings account, money market or investment account, multi-currency account, or foreign or correspondent account).
“Payouts User Territory” means the United Kingdom.
“Received Credit” means the funds added to a Payouts Financial Account in a Supported Currency from an external UK-domiciled bank account via the FPS or other supported funding methods.
“Recipient” means a third party located in the Payouts Recipient Territory to which Stripe enables you to initiate Outbound Payments or other permitted Payouts Transactions for payouts via the Global Payouts Services.
“Stripe Services Agreement” means the agreement available at https://stripe.com/gb/legal/ssa.
“Supported Currency” means GBP and any other currency supported under the Global Payouts Services as communicated to you by Stripe.
“VBAN” means the virtual bank account number associated with your Payouts Financial Account.