The DAC7 in Italy: What it is and how it works


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  1. Introduction
  2. What is DAC7?
  3. Targets of the DAC7
  4. How DAC7 works in Italy and what it means for online businesses
    1. What data you need to communicate
    2. How to collect data
    3. Tax collaboration between countries
  5. DAC7 penalties

The digital platform economy is seeing rapid growth. According to European Council data, revenue from this sector increased almost fivefold between 2016 and 2020, from approximately €3 billion to €14 billion. Estimates indicate that the highest revenues come from the delivery and taxi services sectors. The DAC7 (Directive on administrative cooperation) European regulation fits into this context. It aims to combat tax evasion in a sector in which many income sources are not declared, extending the obligations to declare and communicate tax information to digital platforms that facilitate the sale of goods and services. In this article, you will find out what the DAC7 is, who it targets, and what it means for online businesses.

What’s in this article?

  • What is DAC7?
  • Targets of the DAC7
  • How DAC7 works in Italy and what it means for online businesses
  • DAC7 penalties

What is DAC7?

The DAC7 is the new European regulation that aims to combat tax evasion among ecommerce businesses, leading to improved administrative collaboration in the field of taxation. Directive (EU) 2021/514 (the so-called “DAC7”) of the European Council entered into force on July 1, 2021, and in Italy, it also includes a series of additions published in the Official Journal on March 26, 2023, with Italian Legislative Decree 32/2023.

The introduction of the DAC7 was a response to the increasing number of individuals and businesses using digital platforms to sell goods and services online. Often, businesses do not declare the income they receive through online platforms or pay the related taxes, in particular in regard to platforms operating in different countries. This leads to a loss of tax revenue and an unjustified advantage on the part of ecommerce operators compared to traditional businesses. According to estimates by the European Commission, the mechanism implemented by the DAC7 will generate additional tax revenue of around €30 billion across the European Union.

Targets of the DAC7

The DAC7 targets digital platforms. The term “platform” refers to any software accessible to customers—including websites and mobile apps—that acts as an intermediary between customers for the purpose of carrying out business activities for some type of compensation. These business activities include:

  • Real estate leasing, including residential and commercial properties, as well as any other real estate and parking spaces
  • Personal services
  • Sale of goods
  • Rental of any means of transport

The Directive provides for the obligation on the part of digital platform managers residing in Italy—or in some cases, in other countries—to communicate certain tax data to the Italian Revenue Agency via a form related to the DAC7. This data allows the tax administration to identify taxpayers who have not declared income received through digital platforms.

Note that not all the business activities mentioned are considered relevant for this purpose. Platform managers are exempt from the obligation to communicate seller account data if such accounts:

  • Have concluded fewer than 30 transactions per year
  • Have received payments of less than €2,000 per year

How DAC7 works in Italy and what it means for online businesses

What data you need to communicate

Within the scope of the DAC7 regulation in Italy, as of January 1, 2023, digital platform managers with reporting obligations must compile and verify certain data related to the sellers using their platform, according to the type of seller: natural persons and legal entities. Managers must acquire the following data for natural persons:

  • First and last name
  • Primary address
  • Tax code provided to the seller (if available), specifying the EU member country of issuance and, in the absence of a tax code, the seller’s place of birth
  • Seller’s value-added tax (VAT) number, if available
  • Date of birth

Managers must communicate the following information using the DAC7 form for legal entities:

  • Business name
  • Legal headquarters
  • Tax code provided to the seller (if available), specifying the EU member country of issuance
  • Seller’s VAT number, if available
  • Business registration number
  • The existence of a permanent establishment from which the business carries out relevant activities in the European Union (if available), specifying the EU member country in which it is located

In Italy, in addition to the above data, the DAC7 also requires companies to compile further information and report it to the tax authorities. This information includes, by way of example: the identification of the financial account and any other information of a financial nature, if known by the platform manager; the total amount paid or credited during each quarter of the reporting period and the number of relevant activities with regard to the amount paid or credited; any fees, commissions, or taxes withheld or charged by the platform, with a reporting obligation for each quarter of the reporting period. For property rentals, if available, managers must collect the cadastral data and the total number of rental days for each property during the reporting period.

The Italian Revenue Agency has prepared a list of FAQs to help platform managers clarify any doubts and ensure compliance with the DAC7.

How to collect data

On a practical level, applying the DAC7 falls under the responsibility of the platform manager, who must include a unilateral clause within the contractual terms that the seller must accept when registering on the platform in question. To comply with the DAC7, the seller must fill in the Know Your Customer (KYC) form, so that the platform operator can verify the customer’s identity.

If the seller registered a profile on one of the digital platforms before January 1, 2023, they will receive an email from the platform manager with the DAC7 form to fill in. However, if the seller opens a new account on the digital platform, the contract will already include the DAC7 clause, with the request to fill in the KYC form when registering on the platform in question. In this case, once again, you only need to communicate the data to the Italian Revenue Agency if the activity exceeds the limits already established for tax monitoring.

Tax collaboration between countries

Among its main objectives, the DAC7 also provides for the exchange of information between EU member countries. In regard to platforms operating in different countries, if the digital platform manager is registered with an EU member country, they must send the information to the tax authority of the country in question. Depending on the place of residence of each seller, the tax administration of that country, in turn, automatically communicates the data to the tax authorities of the other EU member countries. For example, if an Italian seller sells at least 30 items through eBay, invoicing at least €2,000, the ecommerce platform will communicate the income earned by the business to the German tax authority (where eBay’s registered office is located). Subsequently, the German tax authority will send the data to the Italian Revenue Agency. At this point, the Italian tax administration will cross-reference the information received from Germany with the business’s tax returns. A data mismatch will lead to the launch of an investigation.

DAC7 penalties

If platform managers with the obligation to communicate the required data to the Italian Revenue Agency fail to do so by December 31 of each year (for 2024, the deadline had been extended to February 15), they will be subject to a fine of between €3,000 and €31,500, or between €1,000 and €10,500 for incomplete or inaccurate information.

If sellers fail to provide the information required under the DAC7 following two reminders from the initial request, the platform manager may close the seller’s account after 60 days, preventing them from registering again, or the platform manager may withhold the amount due to the seller until they provide the requested information.

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