The public cloud payments imperative

Analyst firm 451 Research interviewed 800 enterprise-size businesses and found enterprises that use a public cloud infrastructure for payments see improvements in security, scalability, uptime and innovation.

75% of respondents say that downtime costs their business at least $1,000 per minute

451 Research’s analysis found that when businesses are considering a payments vendor they should prioritize cloud utilization, working with a full-stack platform, engineering prowess and the ability to elevate payments into a strategic advantage.

Average expected payments uptime
Enterprises with 100+ headcount in payments roles
Improved security is the top benefit of the public cloud

Top 2019 enterprise payments challenges

Enterprises face a wide variety of payments challenges. Here are the top challenges from the 800 global businesses surveyed:

  • Improving security / PCI compliance
  • Integrating new, alternative payment options
  • Decreasing fraud / chargebacks
  • Increasing uptime / reliability
  • Increasing acceptance of international local payment options
  • Effectively managing payouts (in addition to pay-ins)

“There are four critical attributes enterprises should look for in their payments provider: security, scalability, innovation and uptime. We believe that public cloud provides the strongest underlying infrastructure to support these attributes.”

Jordan McKee

451 Research