What is a one-off payment? A guide for businesses

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  1. Introduction
  2. What is a one-off payment?
  3. How do one-off payments differ from recurring payments?
    1. One-off payments
    2. Recurring payments
  4. When are one-off payments the best fit?
    1. Retail and e-commerce
    2. Services billed per project or session
    3. Events, travel, and ticketing
    4. Certain digital goods
    5. Certain non-profit and fundraising donations
    6. Add-ons, upgrades, or setup fees
  5. How do you enhance checkout for one-off payment transactions?
    1. Keep it fast and focused
    2. Let people check out as guests
    3. Support preferred payment methods
    4. Enhance for mobile
    5. Signal transparency and security
    6. Make it easy to sign up for repeat purchases
    7. Use dedicated checkout tools
    8. Treat checkout like part of the product

Many businesses deal with one-off payments and recurring payments, and the choice between them is more strategic than it might seem. Each type of payment works differently and is suited to different scenarios. For businesses, decisions about pricing, product packaging, and customer experience often hinge on which type of payment is involved.

Below, we’ll explain what one-off payments are, when they make the most sense, and how to enhance them for your business.

What’s in this article?

  • What is a one-off payment?
  • How do one-off payments differ from recurring payments?
  • When are one-off payments the best fit?
  • How do you enhance checkout for one-off payment transactions?

What is a one-off payment?

With a one-off payment, the customer pays once for a product or service with no automatic follow-up charges. After the transaction is complete, there’s no ongoing billing. If the customer wants to buy something else, they initiate a new purchase.

These payments are typically used when the value of a product or service is delivered all at once. Examples include buying shoes, booking a flight, downloading a software licence, or paying for a consulting session. It’s one charge for a fixed amount, and the transaction ends once payment is authorised.

One-off payments are the default in traditional commerce. They’re easy to understand, easy to implement, and ideal for straightforward transactions that don’t require ongoing access or delivery.

How do one-off payments differ from recurring payments?

One-off payments happen once for a specific item or service, while recurring payments happen repeatedly on a set schedule (e.g. monthly, annually) until the customer cancels or the plan ends. Recurring billing spreads payments over time, while one-off billing captures all the value upfront.

These two types of payments serve different business needs, customer behaviours, and product types. Understanding where they diverge can shape how you price, package, and deliver what you sell. Here’s what you should consider when working with each type of payment:

One-off payments

  • Product and business model fit: One-off payments make sense when value is delivered all at once. Think physical goods, downloadable software, tickets, or services billed per project.

  • Internal management: One-off payments are easier to manage. Once payment is captured and fulfilled, the transaction is closed.

  • Revenue and cash flow patterns: Revenue arrives in a lump sum. You get paid in full immediately, which can be useful for short cash cycles or capital-intensive businesses. But it’s less predictable, and you need to keep acquiring customers to maintain momentum.

Recurring payments

Product and business model fit: Recurring payments work best when access or service is continuous. Think software-as-a-service (SaaS) platforms, streaming media, memberships, subscription boxes, or ongoing consulting retainers.

  • Internal management: Recurring payments introduce more moving parts, including subscription management, proration, card expiry, retry logic, and more. They also require handling stored payment methods and user permissions over time. If you’re working with recurring payments, factor in additional time and labour for customer support and billing operations.

  • Revenue and cash flow patterns: Revenue trickles in over time but is more stable. With enough subscribers, annual or monthly billing can lead to predictable income, especially with high customer retention.

When are one-off payments the best fit?

One-off payments work best when the value you deliver is discrete, finite, or tied to a specific event or outcome. Here are common use cases in which one-off payments are typically the best choice:

Retail and e-commerce

If you sell physical goods that people usually don’t need on an ongoing basis (e.g. clothing, electronics, books, furniture), one-off payments are standard. Customers don’t need to “subscribe” to a pair of headphones. That applies whether you sell direct-to-consumer (D2C) or through a larger marketplace.

Services billed per project or session

Freelancers, consultants, and agencies often charge per project, deliverable, or meeting. They might issue bills for a one-off logo design, a two-week strategy sprint, or one hour of legal advice. This type of work has a clear start and end, so one-off invoicing fits.

Events, travel, and ticketing

Concerts, flights, hotel stays, and conferences are all single-point transactions. You’re paying for a specific event, experience, or booking, and the transaction is tied to a calendar date or limited window of access.

Certain digital goods

Though many digital goods are sold as a subscription, digital purchases such as e-books, design templates, plugins, and online courses can also be offered as one-off purchases. You pay once, and you own it forever.

Some software businesses offer lifetime access at a flat rate alongside their recurring plans. This appeals to customers who are wary of ongoing fees and want a permanent licence. One-off payments are especially appealing when the product is fully self-contained and doesn’t rely on regular updates or hosted services.

Certain non-profit and fundraising donations

Charities often rely on a mix of recurring and one-off donations. Many donors start with a one-off contribution before they commit to monthly giving. One-off options also make sense for time-bound campaigns, such as disaster relief or specific fundraising goals, in which the donor wants to contribute to a specific, timely cause.

Add-ons, upgrades, or setup fees

Even in a recurring revenue model, one-off charges still have their place. For example, you might charge a one-off onboarding or implementation fee for new customers or sell a one-off feature, such as extra storage or a premium report. These purchases are delivered once, and the customer pays accordingly.

How do you enhance checkout for one-off payment transactions?

Even for a simple, one-off purchase, the checkout flow plays a big role in whether the customer follows through. You’ve already persuaded them to buy – now, your job is to remove all friction between that decision and the final click.

Here’s how to make sure your checkout effectively supports one-off payments:

Keep it fast and focused

The fewer steps, the better. Ask for only the information you need to process and fulfil the order, and avoid long, multi-page checkouts unless absolutely necessary.

Let people check out as guests

Don’t force customers to create an account. If someone’s buying a product or booking a service once, they might not want to create a login they’ll never use again. Offer guest checkout, and invite them to create an account later, after the purchase.

Support preferred payment methods

Customers might hesitate to complete a purchase if they can’t pay the way they want. At minimum, support major credit and debit cards. But also consider adding global and local digital wallets, buy now, pay later (BNPL), and bank transfers, depending on what’s popular where you’re selling. Payments providers such as Stripe make it easy to support multiple methods without building each one from scratch.

Enhance for mobile

More and more purchases happen on phones. That means your checkout needs to:

  • Load fast, even on spotty connections

  • Use mobile-friendly form inputs (e.g. numeric keyboards for card entry)

  • Keep buttons big, fields clear, and layout simple

Signal transparency and security

Reliability matters, especially when you’re asking for payment details. Show the full cost breakdown early, make your return or refund policy easy to find, and display security signals (e.g. Secure Sockets Layer [SSL] badges). Even subtle indicators of clarity and safety can reduce hesitation at the final step.

Make it easy to sign up for repeat purchases

A one-time payment can pave the way for more transactions. With the customer’s consent, you can save their payment info to speed up future checkouts, with no login required. Link by Stripe, for example, lets returning customers use a saved payment method with just a verification code.

Use dedicated checkout tools

If you don’t want to build a checkout flow from scratch, there are purpose-built options that handle the heavy lifting. Stripe Checkout, for instance, is a mobile-ready, fast-loading, and customisable pre-built payment form. Stripe Payment Links will let you create a link for one-off charges you can drop into an email or text without writing a line of code.

Treat checkout like part of the product

The best checkout experiences feel invisible, but getting there takes fine-tuning. Improve your checkout flow by:

  • Tracking where users drop off

  • A/B testing small improvements

  • Paying attention to failed payments and confusing error messages

Every detail has the potential to tip the balance between a completed sale and an abandoned cart.

The content in this article is for general information and education purposes only and should not be construed as legal or tax advice. Stripe does not warrant or guarantee the accuracy, completeness, adequacy, or currency of the information in the article. You should seek the advice of a competent lawyer or accountant licensed to practise in your jurisdiction for advice on your particular situation.

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