Recruiting Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Recruiting Program Management Team is dedicated to enhancing the quality and efficiency of Stripe’s Recruiting function. By executing a suite of strategic projects and programs, we optimize the caliber and productivity of our global, distinctive recruiting team. Our focus includes driving programmatic initiatives, facilitating data-informed decision-making, and steering change management to enable robust business engagement. We are looking for a talented program manager to join our team.

We are committed to building an inclusive work environment where all Stripes feel welcomed as their authentic selves—inclusive of all genders, sexual orientations, ethnicities, races, education, ages, and other personal characteristics. We work on broadening our internal diversity because we want to be culturally equipped to build products and solutions for our diverse user base.

What you’ll do

Responsibilities

As the directly responsible individual (DRI) for one or more key centralized recruiting programs—such as Recruiter Enablement, Quality of Hire, or Business Engagement—you will:

  • Own and steer the program’s objectives and key result areas, including tracking and reporting metrics and overall program management
  • Lead change management initiatives within our recruiting teams and collaborate with partners to facilitate seamless transitions, tracked through change adoption metrics
  • Provide comprehensive enablement to all relevant stakeholders within recruiting—ensuring they are equipped with the knowledge and resources needed to excel in their roles
  • Maintain an updated repository of knowledge articles, ensuring all information about the program remains accurate, relevant and easily discoverable
  • Identify and implement operational improvements across recruiting programs and processes, maximizing their effectiveness and efficiency through measurable metrics
  • Design training guides and educational materials to enhance the skill set of recruiters, measured by participant feedback and performance outcomes
  • Collaborate closely with Global Recruiting Leads and Hiring Managers to pinpoint and execute high-priority initiatives that elevate our recruiting efforts, with a trackable impact on hiring success rates
  • Lead cross-functional initiatives by fostering impeccable communication, coordination, and execution among the recruiting team and other partners, gauged through project timelines and stakeholder satisfaction
  • Contribute to additional business-critical recruiting initiatives as required

Who you are

We seek a highly motivated individual who meets the minimum qualifications outlined below. If you do, we encourage you to apply

Minimum requirements

  • Proven expertise in program, change, and project management within a dynamic, global, high-growth environment, demonstrated through successful project outcomes
  • Passion for developing innovative programs that drive measurable quality and efficiency improvements, evidenced by previous program success metrics
  • Experience leveraging AI tools to enhance daily operations, with specific examples of tools used and outcomes achieved
  • Demonstrated initiative, autonomy, and critical thinking skills with a keen attention to detail, as shown by past project performance evaluations
  • Ability to think creatively and implement impactful solutions, measurable through project completion rates and effectiveness assessments
  • Excellent verbal and written communication skills, with a history of stakeholder engagement and successful presentations
  • A proactive, data-driven approach to problem-solving; skilled at discerning trends and translating insights into actionable improvements, monitored through data analysis reports
  • Adaptability and a growth mindset; demonstrable flexibility in managing shifting tasks and priorities in previous roles

Preferred qualifications

  • Ability and willingness to attend to work matters outside normal business hours on an as-needed basis (this role supports a global team, so flexibility to adjust your working schedule to connect with counterparts in different time zones is preferable)
  • Functional experience in recruiting, with a minimum of 6 years in the field

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $127,600 - $191,400. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Apply now