Account Executive, Bridge

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Account Management team at Bridge is dedicated to the growth, retention, and expansion of key customers. Our Enterprise Account Management team focuses on driving measurable expansion across a portfolio of strategic enterprise customers through deep account knowledge, flawless technical execution and strong cross-functional partnership.

Why Bridge

Join a team that values clear thinking, quantitative rigor, and customer obsession. At Bridge you’ll own meaningful customer outcomes, operate with autonomy, and have the opportunity to shape how we scale revenue across high-potential accounts.

What you’ll do

As an Enterprise Account Manager at Bridge you will own a book of existing Enterprise and Strategic accounts and be responsible for deepening relationships, expanding revenue, identifying product gaps and driving product adoption, preventing churn and securing long-term renewals. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. As Bridge continues to develop within Stripe’s Money Management organization, you will also drive your customers’ adoption of additional features available through Stripe.

Responsibilities

  • Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams
  • Drive deal strategy and commercial negotiations for large, complex renewals
  • Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions
  • Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship
  • Lead and contribute to team projects to develop and refine our sales process and help shape the Bridge/Stripe sales culture
  • Think strategically about opportunities to scale account relationships beyond Bridge product adoption into wider Stripe use-cases
  • Lead commercial negotiations and renewals to expand and retain customer revenue.
  • Identify churn signals in your book and implement strategies to prevent revenue losses.
  • Coordinate with product, success, risk, and operations teams to solve complex customer needs and ensure a great user experience.
  • Translate customer feedback into actionable product and process improvements to better serve scaled customer segments.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 8+ years of full sales cycle or account management experience focused on existing business accounts; preferably selling a technical product, with a track record of top performance
  • 6+ years leading complex sales cycles with Enterprise organizations required
  • Ability to understand technical requirements and craft solutions across multiple products
  • Ability to develop and execute account plans spanning multiple business units across complex organizations
  • A knack for working well with a wide range of people, both internally and externally
  • Strong presentation skills, particularly for in-person meetings with multiple stakeholders
  • Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations.
  • Superior verbal and written communication skills
  • Ability to operate in a highly ambiguous and fast-paced environment
  • Strong interest in technology and a deep understanding of the space
  • Willingness and ability to work in-office in London at least three days per week.

Preferred qualifications

  • * Previous experience at a high-growth payments, fintech, crypto, or technology company.
    • Experience with CRM tools, Excel, and basic SQL or a demonstrated comfort with data tools and analysis.
    • Background in working cross-functionally with product, risk, and operations teams to deliver outcomes for customers.

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is £190,000 - £285,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Apply now

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