SMB Account Executive (Japan)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

An Account Executive, SMB at Stripe partners with small and medium-sized businesses to help them leverage Stripe’s financial infrastructure to accept payments, grow revenue, and scale efficiently. These customers range from high-growth startups to established SMBs, often looking to expand their use of Stripe products to optimize operations and unlock new revenue streams.

The SMB team is a strategic priority for Stripe, and SMB AEs play a critical role in driving customer growth, adoption, and retention. They act as trusted advisors to business owners and operators, helping clients maximize value from Stripe’s products while scaling their businesses.

 

What you’ll do

SMB AEs engage with both existing and prospective customers, managing the full sales lifecycle—from lead generation and discovery to solution design, negotiation, and post-sale adoption. They work cross-functionally with Product, Risk, Marketing, and Operations teams to deliver tailored solutions that address each customer’s unique needs.

Responsibilities

  • Partner with a growing SMB to expand their payments or financial infrastructure, driving adoption of additional Stripe products
  • Lead contract renewals, upsell opportunities, and commercial negotiations to increase revenue and market share
  • Generate new business through outbound prospecting, cold outreach, research, and networking within their territory
  • Collaborate with Product, Risk, and Operations teams to solve complex client needs and improve Stripe’s platform and offerings
  • Deliver compelling proposals and business cases to help SMBs understand the long-term value of Stripe
  • Develop repeatable strategies, scalable processes, and go-to-market programs that drive product adoption, retention, and growth across the SMB segment

 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 3 years of experience in solution sales field
  • Verbal and written communication skills in both English and Japanese
  • Ability to understand complex requirements and craft custom solutions
  • Strong analytical and quantitative capabilities including comfort with basic financial modeling
  • Superior verbal and written communication skills
  • Ability to operate in a highly ambiguous and fast-paced environment
  • Strong interest in technology

Preferred Qualifications

  • Ability to understand the Stripe API
  • Experience with Excel and SQL, or a willingness to learn.

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is ¥13,869,600 - ¥20,804,400. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

Office locations

Tokyo

Team

Sales

Job type

Full time

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.