Monetization Operations Analyst

Who we are

About Stripe

Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

Responsibilities

  • Develop and manage scalable billing and collection processes for complex user agreements and new business operations.
  • Build scalable and auditable onboarding processes for new and existing users.
  • Onboard sold custom contracts into our billing systems.
  • Work with legal contracts using strong attention to detail.
  • Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.
  • Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections.
  • Advocate for the customer to internal stakeholders.
  • Share system feedback and insights to Sales, Product Management, Engineering, Support and Legal on innovation and improvement needed to optimize the Stripe user experience.
  • Help scope, build, and deliver continuous process improvements that enhance operations.

Who you are

Minimum requirements

Must have a Bachelor's degree or foreign equivalent in Finance, Business, Information Management, or a related field, plus 4 years of Client-facing experience in customer success, consulting, financial services, account management, or technical product sales.

Must also have 3 years experience in each of the following:

  • Tracing process impacts from situation to end customers & business financial outcomes;
  • Payment industry;
  • GSuite and Excel;
  • Working with large data sets;
  • SQL;
  • Project management or consulting;
  • Data Modeling;
  • Influencing business decisions by creating high quality presentations and documentations using PowerPoint;
  • Digital workflow design, focusing on improving efficiency and user experience across organizational tools;
  • Dashboard Design and Data Visualization using Tableau;
  • Using data visualization tools including creating dashboards in Hubble to track KPIs and operational performance; and
  • Forecast Modeling.

Salary: $152,069.00 - $199,200.00/Yr

This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.

40 hrs/week

50% Telecommuting Permitted.

Up to 25% international travel required.

Multiple Positions Available.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. WA52

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In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Apply now