Integration Reliability Engineer, Technical Operations

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world's largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Money Management products (Financial Accounts, Treasury, Global Payouts, Issuing, and Capital) let businesses and platforms hold, move, spend, and earn on their money using the same infrastructure they already use for payments. APAC Money as a Service (MaaS) is a newly formed team, based in Singapore, responsible for bringing this product suite to Asia-Pacific markets, enabling global businesses and platforms to use these capabilities directly or offer them to their APAC users, and building the local rails, compliance, and partner integrations that make it all work.

None of this works without financial partners: the banks, card networks, and licensed institutions whose systems our products run on in each market. Technical Operations in APAC MaaS owns the day-to-day health of those partner integrations, existing and new, and the working technical relationship with the partners behind them. We sit between product and platform engineering, Stripe's partnerships and compliance teams, and our partners' technical teams, which gives us an unusually complete view of how money moves in the region: the code and the real-world mechanics behind it.

What you'll do

This role sits where Stripe's engineering meets the financial institutions we build on, and it is broader than most technical operations seats. You'll own the health of the partner integrations that power APAC MaaS, and you'll be the technical face of Stripe to the banks, networks, and institutions behind them. One week that means working through a partner specification and reconciling settlement files; the next, shipping tooling or running an operational review with a partner's engineering team. Because every APAC launch depends on partner readiness, you'll have direct line of sight into what the team ships and a real say in how. It's a role that builds technical depth and partner judgment at the same time, in a region where we're still writing the playbook.

Responsibilities

Own the operational health of APAC MaaS's financial partner integrations across accounts, payouts, and card issuing: monitor them, catch problems early, and drive issues to root cause and durable fixes.
Act as the primary technical point of contact for our partners in the region. Run recurring operational reviews, manage escalations end to end, align on product usage and specifications, and keep both Stripe and the partner on track against their commitments.
Lead partner-facing technical change: onboarding and certifying new integrations, specification changes, migrations and cutovers, and incident reviews, coordinating Stripe engineering, partnerships, compliance, and the partner's teams.
Investigate and resolve issues across the stack. Read and write code, query data, work through logs and partner reports and files, and make scoped changes in Stripe's codebase when that is the right fix.
Build reconciliation and anomaly detection so that money moving through our partner integrations is correct, traceable, and accounted for, in collaboration with engineering, accounting, and partnerships.
Remove manual work through code, tooling, or changes to how we operate with partners.
Become the team's domain expert on how money actually moves in each APAC market: rails, cutoffs, settlement cycles, file formats, return codes, and partner-specific behavior. Document it and make it usable by the rest of the team.
Bring partner realities into product and engineering decisions, and define what "partner-ready" means for each market launch.

Who you are

You're equally at home in a partner's steering call and in a debugger, and you enjoy moving between the two. You are precise: you read the specification to the end, you notice when a reconciliation is off by one record, and you follow up until the loose end is closed. You build trust with external counterparts by being prepared, direct, and reliable, and you can hold a partner (or Stripe) to a commitment while keeping the relationship strong.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

6+ years in a technical role (for example Technical Operations, Software Engineering, Integration Engineering, or Solutions Architecture), including meaningful time working directly with external technical counterparts
Experience owning working relationships with external partners such as banks, card networks, processors, or similar institutions: running operational reviews, managing escalations, and driving technical changes to completion across organizations
Ability to write high-quality, maintainable code and SQL, read and navigate an unfamiliar codebase, and make scoped changes safely; familiarity with developer tools such as Git
Knowledge of payments or money movement technologies and ecosystems, such as bank transfers, payouts, card issuing, settlement, or reconciliation
Exceptional attention to detail, with a track record of working from specifications, file formats, and financial data where small errors have real consequences
Great communication skills, both oral and written, with the ability to frame messages for technical and non-technical audiences inside and outside Stripe
Great problem-solving skills, with an ability to develop a working understanding of a technical system using a variety of methods: reading and writing code, writing SQL queries, reading documentation or partner specifications, running debugging programs, reading logs, asking well-formed questions of domain experts, or digging into the raw data

Preferred qualifications

Experience with banking and payment rails, settlement, and reporting conventions in Asia-Pacific markets such as Australia, Singapore, Hong Kong, or New Zealand
Experience taking a new partner integration live: certification, go-live, and hypercare
Experience with card issuing, processor, or network integrations, or with ledgering and financial data quality
Experience working with distributed teams and partners across US, European, and APAC time zones
Experience using AI tools to improve execution, quality, and effectiveness

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is SGD 118,800 - SGD 178,200. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Apply now