Engineering Manager, Machine Learning Platform

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe processes over $1.9 T in payments volume per year, which is roughly 1.6% of the world's GDP, for millions of customers from startups to enterprises. The tremendous amount of data makes Stripe one of the best places to do machine learning. While being an integral part of almost every product line at Stripe (e.g., Payments, Radar, Capital, Billing, etc.), we have lots of exciting opportunities to innovate in ML Platform at Stripe.

The ML Platform team builds the platforms and services that enable ML engineers and data scientists across Stripe to take the data and build features and models from prototype to production — reliably, at low latency, and at scale. We work closely with product teams, data scientists, and platform infrastructure teams to build powerful, flexible, and user-friendly systems that substantially increase ML velocity across the company.

What you’ll do

You will have the opportunity to shape the future of ML Data Foundations platform, ML Serving and observability at Stripe. You will help define the long-term strategy and lead the team in building the next generation of serving infrastructure that powers most if not all of Stripe's ML-driven products.

Responsibilities

  • Hire, lead and manage a team of talented engineers on the team, providing mentorship, guidance, and support to ensure their success.
  • Collaborate with cross-functional teams, including senior leadership, ML Platform teams, data platform, data science, machine learning, and other business orgs to understand user needs and translate them into technical solutions.
  • Define the vision and roadmap aligning it with business objectives and industry best practices.
  • Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion.
  • Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team.
  • Stay up-to-date with emerging technologies, industry trends, and advancements in AI/ML to identify opportunities for innovation and improvement.
  • Communicate effectively with stakeholders, providing regular updates on project status, progress, and any potential risks or challenges.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 10+ years of software development experience and 3+ years of engineering management experience building user-centric products
  • Proven track record of building and operating large scale, highly available, low-latency systems
  • Experience working in highly cross-functional organizations
  • The ability to thrive on a high level of autonomy and responsibility
  • The desire to encourage a healthy, inclusive work environment that's both supportive and challenging
  • Clear and persuasive writing and in-person communication

Preferred qualifications

  • Experience in building large-scale serving or data infrastructure for machine learning use cases (e.g., model inference, feature stores, real-time feature computation)
  • Familiarity with cloud services (e.g., AWS) and cloud-based AI/ML services (e.g., SageMaker, Bedrock, Databricks, OpenAI, etc.)
  • Comfortable working with geographically distributed teams
  • Experience with applying machine learning to real-world problems

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is CA$213,600 - CA$320,400. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

Office locations

Toronto

Team

Machine Learning

Job type

Full time

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.