Stripe Issuing: Spend Card User Terms — United States

Last Updated: September 10, 2020

The Stripe Issuing Spend Card is a business charge card issued under the Stripe Issuing: Spend Card Program (the “Program”). The Stripe Issuing Spend Card is issued by Celtic Bank, a Utah-chartered, Federal Deposit Insurance corporation-insured bank located in Salt Lake City, Utah (“Issuer”), and the Program is managed by Stripe, Inc., a Delaware corporation (“Stripe”). These Authorized User Terms (“Terms”) apply to your use of the Stripe Issuing Spend Card. Capitalized terms used in these Terms, but not defined elsewhere, have the meaning assigned to such terms in Section 1.

As used in these Terms, “we”, “us” or “our” refers to Stripe and Issuer. Unless otherwise indicated, “you” and “your” refers to the person or persons authorized by an entity that participates in the Program (the “Program Accountholder”) to receive and use a Stripe Issuing Spend Card.

1. Definitions:

(a) “Administrator” means the person appointed by the Program Accountholder to manage the Program Accountholder’s participation in the Program, including managing how you may use your Stripe Issuing Spend Card.

(b) “Card” and “Stripe Issuing Spend Card” mean a business charge card issued by Issuer, linked to a Card Account, and enabled for Transactions over the Card Network associated with the Card. Cards may either be a physical card embossed with a 16-digit number or a virtual card represented by a 16-digit number.

(c) “Card Account” means a sub-account of the Program Account that is linked to a Card issued to you.

(d) “Card Limits” means the maximum amounts available for Charges on any Card. Your Administrator will inform you of Card Limits that apply to your Card.

(e) “Card Network” means the payments card network operated by Visa U.S.A., Inc. and/or Visa International and/or MasterCard International Incorporated.

(f) “Charge” means the use of your Card to complete a Transaction.

(g) “Data” means personal or business information provided to Stripe in connection with the Program, which includes information to determine a Program Accountholder’s eligibility for a Program Account and other information needed by Stripe to provide the Program and to fulfill its responsibilities to Issuer.

(h) “Personal Data” means information that identifies a specific living person (not a company, legal entity, or machine) and is transmitted to or accessible through the Program.

(i) “Program” and “Stripe Issuing Spend Card Program” mean the program through which Issuer issues Cards and extends credit to the Program Accountholder, and Stripe provides Card Accounts, Cards, and Transaction management tools and services, in each case for use by the Administrator and you.

(j) “Program Account” means the account for which the Program Accountholder may request the issuance of Cards, and includes the records we maintain to (a) account for the value of the funds available for Charges on Cards, (b) establish Card Accounts, (c) provide Transaction histories (Charges, Transactions, payments), and (d) inform the Program Accountholder of fees and payments it owes.

(h) “Transaction” means a request initiated by you to make a payment with a Card for the purchase of goods or services or to obtain a cash-advance at an ATM.

2. Your Card and Card Account.

Your Card is issued and provided by Issuer and is linked to an individual Card Account. Your individual Card Account is linked to your Program Accountholder’s Program Account. Your Charges are billed to the Program Account. You are not directly liable to us for your Charges or other activity on your individual Card Account. Your Card must be activated prior to use. Your Program Accountholder’s Administrator will provide activation instructions to you. If you did not receive activation instructions for your Card, contact your Administrator. We or your Administrator may apply a Card Limit to your Card Account. Charges will reduce the Card Limit, and any Charges in excess of the Card Limit may be declined.

3. Account Opening.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires us to obtain, verify, and record information that identifies you when a Card Account is opened for you. What this means for you: In connection with opening your individual Card Account, we will ask you for your name, street address, date of birth, and other information that will allow us to identify you. We also may ask to see your driver’s license or other identifying documents from you.

4. Using Your Stripe Issuing Spend Card Spend Card.

You may only use your Card for bona fide business purchases on behalf of the Program Accountholder and for valid and lawful purposes. You may not use your Card for personal, family or household purposes. Your Card remains the property of the Issuer and must be returned upon request. We may cancel, revoke, repossess or restrict the use of your Card at any time. We may decline to authorize or reverse Charges or suspend your Card for any reason including violation of these Terms or suspected fraud. We also may decline to authorize Charges at merchants characterized by the Card Network or us as prohibited merchants. We are not responsible for losses resulting from declined or reversed Charges. Merchants typically accept all Card Network-branded Cards; however, we are not responsible and will have no liability if a merchant refuses to honor a Card or accept a Transaction.

5. Card Account Holds.

When you use your Card to initiate a Transaction at hotels, restaurants, gas stations, rental car companies, and certain other merchants where the amount of the final Transaction is unknown at the time of authorization, a hold may be placed on your Card Account for an amount equal to or in excess of the final Transaction amount. We or your Administrator also may place a hold on available funds in your Card Account for certain other Transactions. When a hold is placed on your Card Account, the amount of the hold will reduce the then-applicable Card Limits until the hold is released.

6. Card Security.

You are responsible for securing your Cards, account numbers and Card security features (including the CVV and PIN).

7. Data Privacy.

Stripe processes, analyzes, and manages Data to: (a) provide the Program to Program Accountholders and Authorized Users; (b) mitigate fraud, financial loss, or other harm to Program Accountholders, Authorized Users, other holders of Card Accounts and Stripe, and (c) analyze, develop and improve our products, systems and tools. Stripe provides Data to third-party service providers, including Issuer and third-parties engaged for Card printing services, and their respective affiliates, as well as to Stripe’s affiliates, to allow us to provide the Program. We do not provide Personal Data to unaffiliated parties for marketing their products. You understand and consent to Stripe’s use of Data for the purposes and in a manner consistent with this Section 7. We will only use Personal Data as required to provide the Program, to fulfill our obligations to regulatory authorities, and in accordance with the Stripe Privacy Policy. Issuer will use and care for Data in the manner described in the Celtic Bank Privacy Policy. Protection of Personal Data is very important to us. The Stripe Privacy Policy and the Celtic Bank Privacy Policy explain how and for what purposes we collect, use, retain, disclose, and safeguard Data provided to us in connection with the Program. You agree to review the terms of these policies, which we may update from time to time, and which form part of these Terms.

8. Compliance with Law.

You must engage in the Program in a lawful manner, and must obey all laws, rules and regulations that apply to your use of the Program

9. Prohibited Persons.

You represent and agree you are not currently and will not become subject to a U.S. Office of Foreign Asset Control list, or any law, regulation, or other list of any government agency that prohibits or limits us from providing Card Accounts or Cards to you or from otherwise conducting business with you.

10. Customer Service.

If you have questions about the operation of the Program, use of your Card or your Card Account, contact your Administrator using the contact information provided by your Program Accountholder.

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