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Workplace Strategy & Operations Manager

Workplace Strategy and Operations Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe's Workplace team is responsible for delivering welcoming, functional, and beautiful environments worldwide. We ensure that Stripe's real estate portfolio evolves to stay aligned with our mission and the needs of our users, while also ensuring efficient space utilization. As part of the team, you'll help scale Stripe's future workspaces, collaborating with stakeholders across the company.

What you'll do

Reporting to the Head of Workplace, the Strategy and Operations Manager will play a key role in driving cross-functional initiatives across our core Workplace pillars (Real Estate Strategy and Transactions, Environments (design and construction), and Experience (workplace services and programs), alongside high-priority 'interstitial' projects. You'll contribute to projects and programs that shape the future of Workplace at Stripe. With the ability to influence from a strategic and administrative perspective, you'll be instrumental in executing key cross-org initiatives and helping us move from strategy to execution while ensuring operational excellence.

Responsibilities

  • Assist the Head of Workplace in defining SOKRs and ensuring all pillars and cross-functional partners are aligned with the team's roadmap
  • Lead cross-functional projects that don't fit neatly into one department. Support M&A integrations
  • Identify bottlenecks in our current workflows and design scalable processes to remove them. Design and lead operating cadences and governance forums to ensure speed, clarity, and accountability
  • Conduct deep-dive analyses on business metrics to provide the Workplace Leadership Team with actionable recommendations for growth and efficiency. Drive the Workplace AI and data strategy in partnership with our IT Business Partner. Identify and implement innovative Workplace technologies and systems

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 5+ years of experience in strategy and operations, management consulting, corporate real estate strategy, or a data-driven operational role in a fast-growing environment
  • Strong quantitative skills with a track record of using data to drive complex business cases and macro-level decisions
  • Demonstrated experience leading large-scale, cross-functional projects from ambiguous conception to rigorous execution
  • Experience working directly within or alongside Workplace or Real Estate teams

Preferred qualifications

  • Great collaboration and people skills, with the ability to build relationships with both leaders and individual contributors across the broader organization
  • High judgment with the ability to balance speed, risk, and organizational health
  • An inclination to solve problems systematically via infrastructure and automation
  • A clear willingness to take a hands-on approach and dive into the details
  • The ability to work independently or with a small team
  • Flexibility with changing requirements in an evolving and fast-paced environment
  • Strong communication skills and an ability to build and leverage cross-functional relationships
  • Ability to capture complex concepts and communicate them succinctly to key stakeholders

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $140,200 - $210,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

South San Francisco HQ

Team

Workplace

Job type

Full time

Apply for this role 

Please find our California applicant personal information notice here.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.