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Engineering Program Manager, Infrastructure

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable and differentiated products, while enabling Stripe to achieve their highest potential. We work to enable Stripe’s to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products.

What you’ll do

As a Program Manager within the Infrastructure team, you will work across our portfolio of programs within Infrastructure, with a focus on cross-cutting programs for IT and work tracking solutions at Stripe. You’ll partner with our Engineering teams to shape and build the future of Corporate Technology at Stripe. This includes both individual and team work in areas such as:

  • Automating workflows, creating self-service opportunities or implementing agentic solutions.
  • New system implementations (e.g. RFPs, Data Migration)
  • Deprecation and consolidation of low-usage SaaS productivity tools
  • Mergers & Acquisitions (integrating acquired companies’ internal systems with ours) 
  • Security, Audit, and Compliance programs
  • Scaling org processes such as our Program Delivery Lifecycle
  • Upleveling how we track Key Results, Program updates, and generally align work across the products at Stripe

Responsibilities

  • Define and produce high quality written proposals, communications and documentation.
  • Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
  • Help influence peers / stakeholders and build consensus while dealing with ambiguity.
  • Lead program status reviews and prepare regular stakeholder and executive communications
  • Effectively set timelines and manage cross-functional project teams to deadlines through the proactive management of blockers, scope, shifting priorities, and risks
  • Interface with a variety of technical and non-technical stakeholders across Stripe
  • Propose, refine and implement process improvements and drive efficiencies across Corporate Technology 
  • Effectively manage change, shift gears comfortably, decide and act without having the total picture, and handle risk and uncertainty

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 2+ years of software engineering, systems engineering and/or program management experience.
  • Excellent analytical skills; you digest complex information, can distill it and make recommendations and proposals.
  • You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership.
  • You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization. 
  • You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices.
  • Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.

Preferred qualifications

  • You are comfortable working with geographically distributed teams
  • You are empathetic to customer needs but visionary enough to not just deliver a faster horse
  • You are excited about collaborating with teammates across Stripe’s organization

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $119,300 - $178,900. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Toronto

Remote locations

Remote in United States, or Canada

Team

Infrastructure & Corporate Tech

Job type

Full time

Apply for this role 

Please find our California applicant personal information notice here.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.