Technical Partner Manager, EMEA Payment Methods

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Technical Partner Management team is part of the Global Partnerships organization at Stripe and is responsible for managing the technical and operational aspects of strategic product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships teams, our primary focus is the health, performance, and scalability of our integrations with financial partners.

We drive implementation work with new and existing partners, manage ongoing relationships with these partners, and monitor and optimize stringent quality and performance targets. Our team also drives programs and initiatives to address broad ecosystem challenges, and builds technical solutions and tools that enhance operational efficiency and scalability. The partners in our portfolio have a significant impact on Stripe, and the products from these partnerships are used by millions of our users.

What you'll do

We're looking for a Technical Partner Manager to join our Global Partner Engineering and Operations (PE&O) Local Payment Methods (LPM) partnerships team at Stripe. You'll be responsible for building and maintaining strong relationships with key Europe, Middle East, and Africa LPM partners, facilitating technical integrations, launching new capabilities (whether with new or existing partners), and ensuring optimal performance of our solutions with financial partners. The successful candidate has a blend of technical expertise and account management experience, with a focus on driving partner success.

Responsibilities

  • Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support
  • Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time
  • Establish service-level agreements and performance standards for partner accounts, and regularly drive technical reviews leveraging metrics and data to monitor and improve partner health and satisfaction
  • Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners
  • Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Bachelor's degree in Business Administration, Computer Science, or a related field
  • Minimum of 5 years of experience in partner management, technical project management, or business operations, especially managing external-facing relationships
  • Proven ability to successfully drive small-to-medium-sized projects with external partners and cross-functional internal stakeholders
  • Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders
  • A customer-first mindset and strong sense of urgency to scale products and operations through partnerships
  • Willingness to travel when necessary

Preferred qualifications

  • Experience in banking, e-commerce, or payments, with knowledge of payment technologies and ecosystems
  • Basic to intermediate proficiency in SQL and XML
  • Experience working in a SaaS or cloud-based technology environment
  • Experience in a high-growth technology company

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is £84,400 - £126,600. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

Office locations

London, or Dublin HQ

Team

Global Partnerships

Job type

Full time

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We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.