Stripe Inc. (“Stripe”, “we”, “our” or “us”) has subscribed to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (collectively, “Privacy Shield”). Stripe adheres to the Privacy Shield Principles including the Supplemental Principles, (collectively, the “Privacy Shield Principles”) for Personal Data received from entities in the European Economic Area (the “EEA”) and Switzerland.
If there is any conflict between the terms in this Privacy Shield Policy and the Privacy Shield Principles as concerns the Personal Data received under the Privacy Shield, the Privacy Shield Principles shall govern to the extent of the conflict. To learn more about the Privacy Shield program visit www.privacyshield.gov, and to view our certification, please visit https://www.privacyshield.gov/list.
Privacy Shield Principles
1. and 2. Notice and Choice
If you are a User, Stripe may act as an agent for you in relation to the Personal Data that you provide or make available to Stripe. Stripe usually will not have a relationship with your Customers. Here, the User is responsible for ensuring that Customers are provided with appropriate notice and choice with respect to their Personal Data.
3. Data Integrity and Purpose Limitation
We only collect Personal Data that is relevant to providing our Services. We process Personal Data compatible with us providing the Services or as otherwise notified to you. We take reasonable steps to ensure that the Personal Data received under the Privacy Shield is needed for Stripe’s Services, accurate, complete, and current.
4. Accountability for Onward Transfers
5. Data Security
We use reasonable and appropriate physical, electronic, and administrative safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the nature of the Personal Data and the risks involved in processing that information.
6. Access to Personal Data
When Stripe acts on behalf of its Users, Stripe will assist Users in responding to individuals exercising their rights under the Privacy Shield Principles.
If you are a Customer of a User, please contact the User directly with your request to access or limit the use or disclosure of your Personal Data. If you contact us with the name of the User to which you provided your Personal Data, we will refer your request to that User and support them in responding to your access request.
7. Recourse, Enforcement and Dispute Resolution
If you have any questions or concerns, please write to us at the address listed below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Data in accordance with the Privacy Shield Principles.
In the event we are unable to resolve your concern, you may contact JAMS, which provides an independent third-party dispute resolution body based in the United States, and they will investigate and assist you free of charge. A binding arbitration option may also be available to you in order to address residual complaints not resolved by any other means. Stripe is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (“FTC”).
If you have any questions regarding this Privacy Shield Policy, please contact us by email at firstname.lastname@example.org, or please write to the following address:
510 Townsend Street
San Francisco, CA 94103
Attention: Stripe Legal
Changes to this Privacy Shield Policy