The following Regional Terms modify the Stripe Financial Accounts Terms and apply for Users in the European Economic Area.
1. Modifications.
(a) Section 2.2(c) (Errors) is replaced with the following clause:
“If User believes that there is an error in a Financial Account Transaction, or an unauthorized Financial Account Transaction has occurred, User must notify Stripe and provide all information requested by Stripe immediately and without undue delay, and no later than 13 months from the date that Financial Account Transaction appears on User’s Financial Account.”
(b) Section 3.3(b) (Transaction Hold) is replaced with the following clause:
“If after final settlement of any Financial Account Transaction, User or any third party asserts a claim alleging that the Financial Account Transaction was altered, contained a forged or unauthorized signature or endorsement, or was not properly payable for any reason, then Stripe PSP may place a Transaction Hold for the amount of the Financial Account Transaction from User’s Financial Account until the claim is finally investigated and resolved.”
(c) Section 3.4 (Outbound Transaction Initiation) is modified by adding the following clause to the end of Section 3.4:
“Once the Outbound Transaction is made, this will result in a redemption of E-money on par with the value of that Outbound Transaction.”
2. E-Money Issuer.
User’s Financial Account is an E-money account. Stripe PSP is the issuer of the E-money held in User’s Financial Account. Each reference to “RSP” in these Stripe Financial Account Terms means Stripe Technology Europe, Limited.
3. Transaction Management.
(a) Liability for Unauthorized Transactions. Stripe will reimburse User for any unauthorized Financial Account Transaction where Stripe determines that User has not authorized the underlying Financial Account Transaction, provided that User will be liable for the first €50 of any unauthorized Financial Account Transaction where Stripe reasonably believes User should have been aware of the unauthorized use.
However, Stripe will not be liable for any unauthorized transaction where (a) User used a Financial Account for an Unauthorized Purpose or with intent or gross negligence, failed to use the Financial Account in accordance with these Stripe Financial Account Terms, including to take all reasonable steps to keep account credentials and the devices on which User accesses User’s Financial Account secure and confidential at all times; or (b) User failed to immediately notify Stripe of the unauthorized use.
If Stripe reimburses User for an unauthorized or incorrectly executed Financial Account Transaction and subsequently determines that the relevant Financial Account Transaction was duly authorized and correctly executed, Stripe may recoup or set off an amount equal to that reimbursed amount from User’s Financial Account.
(b) Transaction Information. RSP (or, if applicable, User’s Stripe Connect Platform) will provide User with relevant information about the Financial Account Transactions. User will be able to access and download monthly Financial Account Transaction statements via the Stripe Technology (or, if applicable, from User’s FA for Platforms Dashboard). The Financial Account Transaction statements will show (a) information related to each Financial Account Transaction which will enable it to be identified and, where appropriate, information on the payee; (b) the amount of the Financial Account Transaction shown in the currency in which the Financial Account Transaction was paid; (c) the amount of charges for the Financial Account Transaction; (d) where applicable, the actual exchange rate applied to the Financial Account Transaction; and (e) the date the Financial Account Transaction is authorized on or posted to the Financial Account. User must carefully review its Financial Account Transactions on a regular basis to identify unauthorized or incorrectly executed transactions and, where appropriate, notify RSP (or, if applicable, User’s Stripe Connect Platform) without undue delay in accordance with the terms of this Agreement if an unauthorized or incorrectly executed transaction has occurred. User may elect to have this information delivered on a monthly basis.
4. Definitions.
“Unauthorized Purpose” means (a) a fraudulent or illegal purpose; (b) a consumer, personal, or household purpose; and (c) any purpose unrelated to the Stripe Financial Account Services.
“User Territory” means the European Economic Area.