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Technical Partner Manager

Technical Partner Manager, Network Partnerships, Global Partner Engineering & Operations (PE&O)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Partner Engineering and Operations (PE&O) team is part of Stripe’s Global Partnerships organization and is  responsible for managing the technical and operational aspects of new and existing product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we focus on technical operational execution and optimization with financial ecosystem partners. We drive smooth technical onboarding and implementation with financial partners, we manage the ongoing engagement between Stripe and its partners, and we monitor and optimize stringent quality and performance targets. Our team also drives partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability.

What you’ll do

We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering & Operations (PE&O) Network partnerships team at Stripe. In this role, you will be responsible for building and maintaining strong relationships with our partners, facilitating technical integrations and launching new capabilities with new and existing partners, and ensuring the optimal performance of our solutions with financial partners. The ideal candidate will possess a blend of technical expertise and account management experience, with a focus on driving partner success.

Responsibilities

  • Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support.
  • Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time.
  • Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction. Regularly drive technical reviews to improve partner performance.
  • Cross-Functional Collaboration: Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners.
  • Incident Management: Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Bachelor’s degree in Business Administration, Computer Science, or a related field.
  • Minimum of 6 years of experience in partner management, technical project management, or business operations, especially managing external partnerships.
  • Experience with payment technologies and ecosystems
  • Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders.
  • Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders.
  • Willingness to travel as necessary to meet partner needs.

Preferred qualifications

  • Basic to intermediate proficiency in SQL and XML is preferred.
  • Ability to thrive in an unstructured, fast-moving environment.

 

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $134,800 - $202,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Remote locations

Remote in United States

Team

Payments

Job type

Full time

Apply for this role 

Please find our California applicant personal information notice here.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.