Product

It takes a unified, interoperable suite of products to build economic infrastructure for the internet. As we work toward that goal, we spotlight what we’ve learned and updated across our payments, financial services, and business operations products.

Product

A new and improved onboarding flow for Express accounts

Ryan Orbuch Climate

Platforms and marketplaces like RVshare, Lugg, and Qwick use Stripe Connect to onboard and pay their owners, movers, and hospitality professionals. Building a great experience for these people and businesses is key to a platform’s success, and we’ve consistently heard that user onboarding is one of the most difficult challenges platforms face. Based on user feedback and analysis of thousands of Express accounts, we made a number of updates to the Connect onboarding flow that drove a 5.3% average increase in conversion rates.

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Product

SCA, invoicing, and tax tools for Stripe Billing

Tara Seshan Banking API

Since our launch last April, we've seen a wide range of businesses use Stripe Billing to manage their recurring revenue and send invoices, including European businesses like DeliverooFrontChannel 4Shadow, and Typeform. Today, we're launching new features for Stripe Billing to help recurring revenue businesses in Europe expand internationally and minimise the impact of upcoming Strong Customer Authentication (SCA) regulatory requirements.

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Product

SCA readiness: building infrastructure for regulatory compliance

Starting in September, new regulatory requirements called Strong Customer Authentication (SCA) will be rolled out for businesses who have customers in Europe. SCA is a pillar of the EU’s second Payment Services Directive (PSD2) and will require two-factor authentication on most payments made by European customers in an effort to decrease online fraud. Complying with SCA will be complex, as it will be implemented differently by individual banks and payment providers across Europe. And beyond the compliance burden, these new rules will also come with a cost—the new authentication step can add friction to checkout, reducing conversion.

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Product

New Dashboard updates

Justin Tulloss UX Platform

Many of our product features, like sending invoices or setting up plans with Stripe Billing, applying rules in Stripe Radar, or creating custom reports in Stripe Sigma, can be used directly from the Dashboard. We’ve recently made a number of updates to improve common workflows in the Dashboard and to make it easier to manage your business—no API requests required.

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Product

Stripe + Twilio <Pay>

Meghan Grady GTM Partnerships

Today, we’re adding support for Twilio <Pay> to let businesses easily and securely accept payments over the phone.

Phone payments are especially common in industries like food, travel, healthcare, retail, and nonprofits, but payment details are often keyed in manually by a human agent. This flow can be riddled with errors and expose companies to security and compliance risks. That’s why we’re partnering with Twilio to help companies integrate phone payments quickly while ensuring the checkout flow remains secure and PCI compliant.

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Product

Fast, automated payouts for marketplaces and platforms with Connect Payouts

Platforms can now use Connect just for the payouts portion of their business. Without changing any existing methods of accepting payments, platforms can use Connect Payouts to top up their Stripe account from a bank account and pay out recipients through the Dashboard or via the API. Now, more platforms can take advantage of Stripe Connect’s payout automation, reporting and verification.

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Product

Streamlining workflows with the new Connect Dashboard

Hamish Kerr Connect

Over the next few weeks, we’re rolling out new features in the Dashboard to help marketplaces and platforms efficiently run their business on Stripe Connect. With these improvements, you can send funds to your sellers or service providers (“connected accounts”), see detailed breakdowns of an account’s recent activity, and quickly update account information directly in the Connect portion of the Dashboard.

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Product

Improved fraud prevention with Radar 2.0

We launched Radar in 2016 to help protect our users from fraud. We’ve blocked billions of dollars in fraud across the Stripe network for companies of all sizes—from startups like Slice and WeSwap to larger companies like Fitbit and OpenTable. Since launch, we’ve continuously invested in our suite of fraud prevention tools, and today, we’re excited to launch the result of those efforts.

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