How SaaS platforms are building more durable businesses
Stripe surveyed 200 platform leaders about how AI is changing their businesses. More than half are concerned about losing customers to AI-driven competitors. This report looks at how they are responding by changing their pricing, adding revenue lines, building closer merchant relationships, and using AI to build faster.
Four moves SaaS platforms are making to adapt to AI
6 minute read
7 pages
What you’ll learn
Evolve your SaaS business model for AI
This report breaks down:
- How to price AI features when seat counts don’t reflect the value delivered
- Where payments and financial products can add revenue beyond subscriptions
- How to become more useful in merchants’ daily work and support retention
The more of a customer’s business that runs through Fergus, the more valuable Fergus becomes to them. Payments [are] a big part of that. They get paid faster and we improve retention and grow with them. Then with treasury offerings we can help them grow their business.
Payments had never been a big piece of our revenue projections. It’s currently 10% of our revenue, but we are targeting 30% to 40% going forward.
Outcome-based pricing has been a powerful growth driver for us, as it aligns our success directly with our customers’ and focuses our whole team on delivering results for our customers.
Why Stripe
The complete financial stack for SaaS Platforms
Start monetizing payments fast
Go live faster, without the upfront costs or development usually required for payment facilitation, and offload the burden of certain risk and support functions to Stripe.
Scale with business growth
Accelerate user growth, launch new markets, and support more business models, all with a single integration. Evolve your monetization strategy as you scale, from revenue share to buy-rate models.
Expand into financial services
Start with payments and add more revenue lines with a complete suite of products, including loans, expense cards, and banking-as-a-service.
Scale globally
Reach more customers globally with a single, global platform. Expand to 40+ countries without establishing local entities or bank accounts, and support 135+ currencies and dozens of local payment methods.
Four moves SaaS platforms are making to adapt to AI
Four moves SaaS platforms are making to adapt to AI
6 minute read 7 pagesThank you
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