Payments in Denmark: A guide for businesses

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  1. Introduction
  2. The state of the market
  3. Payment methods
    1. Current usage
    2. Emerging trends
  4. Ease and friction of entry
    1. Taxes
    2. Chargebacks and disputes
    3. International payments
    4. Security and privacy
  5. Key success factors
  6. Key takeaways
    1. Focus on local payment methods
    2. Simplify the checkout process
    3. Bolster transaction security
  7. How Stripe Payments can help

Denmark has the highest spending per capita for online shopping in Europe. Denmark's e-commerce market is expected to reach about US$148.4 billion in 2029. For businesses that are thinking about operating in this market, a nuanced approach to payment acceptance, international transactions, and payment security protocols can help improve conversion rates and build customers' trust.

Below, we'll explain how to set yourself up for success in Denmark's payment market, including:

  • Focusing on local payment methods
  • Simplifying the checkout process
  • Bolstering transaction security

The state of the market

Denmark is known for its modern, international outlook. While cash payments still occur, they're less common than credit and debit card or mobile payments. Danish payment preferences are similar to those of people from neighbouring Nordic countries, and cross-border payment solutions popular in Sweden and Norway are also popular with customers in Denmark.

Although Denmark has its own currency, the Danish krone (DKK), its EU membership means its payment systems are also influenced by European standards such as the General Data Protection Regulation (GDPR). The Danish Financial Supervisory Authority, (Finanstilsynet) is the principal regulatory body responsible for overseeing financial institutions and maintaining market confidence.

Payment methods

While Denmark isn't yet a cashless society, it's moving in that direction as it's propelled by technological advancements. Here's a closer look at popular payment methods in this market.

Current usage

Customers in Denmark demonstrate a strong preference for digital payment methods: more than nine in 10 in-store transactions were made digitally in 2025. Credit cards are broadly accepted, with over 67% of point-of-sale payments still made by card. Dankort, the national debit card, tells a different story: while household use of the card remains high at more than 85%, its share of in-store payments has fallen sharply from 75% in 2017 to 39% in 2025 as more Danes shift spending to MobilePay and mobile wallets. Contactless card payments continue to rise, with recent data showing they account for 78% of in-person card transactions under 1,000 DKK.

Danish comfort with non-cash methods is evident in the widespread use of the mobile payment app MobilePay, developed by Danske Bank. MobilePay announced in 2022 that it was merging with the Norwegian mobile payment app Vipps to form Vipps MobilePay, and a unified app was released in 2024. MobilePay is used by about 76% of the Danish population, with more than 4.5 million active users as of 2025. This reflects continued openness to replacing traditional cash transactions with digital alternatives.

By the close of 2025, the combined Vipps MobilePay platform had grown to roughly 12.4 million users. Adoption has increased everyday use: that same year, over 31% of all card payments in Denmark were made via digital wallet, up sharply from one in five in 2021.

Much of this growth was driven by Express Clearing (Straksclearing), the domestic payment network that lets Danish banks settle account-to-account (A2A) transfers up to 500,000 DKK instantly, at all hours. Launched in 2014, it underpinned instant transfers and gave apps like MobilePay the real-time infrastructure they needed to scale. Denmark retired Express Clearing in April 2025 as it migrated to TARGET Instant Payment Settlement (TIPS), the pan-European instant payment network (more on this migration below).

Vipps MobilePay also rolled out Tap to Pay across the Nordic region in November 2025, letting MobilePay and Vipps users make contactless in-store purchases directly from their phones anywhere Visa or Mastercard is accepted – a capability made possible after EU regulators required Apple to open up its near-field communication (NFC) hardware to competing payment apps.

The platform's reach is also expanding beyond the Nordic countries. Since it signed on to the EuroPA alliance of European mobile wallets in 2025, Vipps MobilePay has been working towards direct transfers between itself and wallets like Spain's Bizum, Italy's Bancomat, and Portugal's MB Way. A broader partnership agreement reached in early 2026 could eventually extend this reach to about 130 million users across Europe. Peer-to-peer transfers are expected to roll out sometime in late 2026, with payments to businesses targeted for 2027.

While international digital wallet options like Apple Pay and Google Pay also have a presence, local solutions like MobilePay – as well as Sweden's Swish for cross-border payments – have widespread popularity.

Popular B2C payment methods in Denmark

Popular B2B payment methods in Denmark

  • Credit cards
  • Credit transfers
  • Direct debits

Denmark is known for its progressive stance on technology, but the country's previous growing interest in cryptocurrency has somewhat levelled off. A 2025 study found that just 4% of Danes – about 200,000 people – owned cryptocurrency that year, unchanged from 2023 and below a 2024 estimate of 6% from the Ministry of Taxation. Denmark doesn't consider cryptocurrencies as legal tender, which means they aren't officially recognised as a currency. But crypto earnings are subject to taxation. Skattestyrelsen, the Danish tax authority, monitors crypto transactions in an effort to curb tax evasion. Oversight has also tightened under the EU's Markets in Crypto-Assets Regulation (MiCA) framework, which requires crypto exchanges that operate in Denmark to register with Finanstilsynet.

A2A payments are also gaining ground. These transfers move funds directly between bank accounts – bypassing card networks entirely – and are being fuelled by open banking application programming interfaces (APIs), instant payment networks, and a general push for cheaper, faster checkout options. Denmark is well positioned for this shift: digital wallets like MobilePay already dominate the local market more than cards do, and their adoption relies on the same real-time A2A infrastructure. For businesses, offering "pay by bank" options alongside cards and mobile wallets can capture customers drawn to A2A's lower fees and instant settlement.

Ease and friction of entry

Accepting payments in Denmark requires careful attention to taxes, chargeback regulations, cross-border payments, and payment security. Here's a rundown.

Taxes

Denmark's value-added tax (VAT) rate is one of the highest in Europe at 25% for most goods and services. While customers pay this tax directly, businesses are responsible for collecting and remitting it to Skattestyrelsen. Failure to properly document and submit VAT can lead to penalties for businesses.

Chargebacks and disputes

Similar to much of Europe, Denmark emphasises consumer protection, and this ethos is reflected in how the country handles chargebacks and disputes. Danish customers have the right to dispute transactions they believe to be unauthorised or erroneous, and the responsibility falls on the business or the financial institution to validate a transaction's legitimacy.

As a member of the EU, Denmark complies with the revised Payment Services Directive (PSD2), which can impact chargeback disputes through its Strong Customer Authentication (SCA) mandate. The Danish Payment Services and Electronic Money Act aligns with PSD2 and stipulates that in the event of an unauthorised payment transaction, the payer is entitled to an immediate refund – unless there are indications the payer has engaged in fraudulent behaviour.

International payments

Whether your business plans to serve international B2C or B2B customers in Denmark, it's important to understand how currency conversion and international transactions work.

  • Multicurrency options
    Offering payment options in currencies other than DKK, such as the euro, can reduce barriers for customers outside of Denmark who prefer to see the price in their local currencies. Integration of multicurrency payment gateways simplifies the process for businesses and customers.

  • Currency conversion
    Because Denmark has retained its own currency despite joining the EU, currency conversion is common. Interbank rates, the rates at which banks buy and sell currencies, are dynamic and fluctuate based on global financial market conditions. While the interbank rate acts as a reference point for currency conversion, most financial institutions add a markup to this rate when they provide currency conversion services to customers.

In April 2025, Denmark linked DKK to the Eurosystem's Trans-European Automated Real-time Gross settlement Express Transfer (TARGET) infrastructure: This includes T2, which settles high-value payments, and TIPS, which settles retail payments instantly and around the clock. This made DKK the third TIPS currency alongside the euro and Swedish krona. A cross-currency feature added in October 2025 lets payment providers settle directly between these three currencies on TIPS. For businesses, this means DKK-to-euro (and increasingly DKK-to-krona) payments can clear in seconds rather than days, reducing friction for customers and partners who are transacting across borders.

  • Fee transparency
    Regulations mandate transparency in disclosing all fees associated with currency conversion so customers don't face hidden costs.

Security and privacy

Denmark's payments are characterised by stringent security measures, complete regulatory oversight, and compliance with EU directives. Any business that wants to enter the Danish payment market needs to understand data protection and payment security guidelines within it. Here's what to know.

  • Data protection laws
    Denmark enforces the GDPR, which prioritises the protection of customer data. The Danish Data Protection Agency, Datatilsynet, supervises GDPR adherence and can impose penalties on organisations that don't meet the required standards.

  • PSD2
    PSD2 is another significant EU regulation that affects payments in Denmark. This directive promotes competition and improvement in the payment industry, allowing third-party providers to offer financial services by requiring banks to grant them access to account information with the account holder's consent.

Its successor, PSD3, along with the Payment Services Regulation (PSR), are expected to be fully applicable in 2027 or later. The Council of the EU published final compromise texts in spring 2026. These measures will tighten fraud liability rules, strengthen open banking access, and add stronger authentication and account verification checks. Businesses that operate in Denmark should start tracking the rollout now, since these measures will eventually supersede parts of the PSD2 framework.

  • Anti-Money Laundering (AML) stance
    Denmark complies with the EU's directives for AML and Countering the Financing of Terrorism (CFT). Institutions are required to implement stringent Know Your Customer (KYC) procedures and monitor transactions for suspicious activity. The Money Laundering Secretariat, part of the State Prosecutor for Serious Economic and International Crime, handles reports and investigations related to money laundering.

  • MitID authentication
    MitID, a secure login solution used on the internet and mobile devices, confirms a user's identity. This adds another layer of protection for online transactions and activities.

  • Finanstilsynet's oversight
    Finanstilsynet plays an important role in the country's regulatory framework, overseeing financial institutions and ensuring they adhere to required standards and regulations. This includes supervising their payment security and fraud detection practices.

Key success factors

Denmark’s payment environment boasts advanced infrastructure and widespread digital adoption, but it still has its challenges. The country’s position as a front-runner in digital transactions means it grapples with specific issues that businesses must be able to address.

  • Traditional and modern payment methods
    As of late 2025, about 97.6% of Danes have used online banking, leaving a small subset of the population – often an older demographic – that doesn't embrace digital methods. This means businesses might need to accommodate a variety of payment methods to attract some customers who prefer more traditional options. For in-person payments, businesses can offer customers flexibility by accepting cash, credit and debit cards, and BNPL services.

  • Mobile options
    Mobile payments in Denmark are popular, and they're often facilitated by platforms like MobilePay, Apple Pay, and Google Pay. Facilitating transactions via mobile payment apps and digital wallets can help provide a quick, simple payment experience for Danish customers.

  • Interoperability with international systems
    Since Denmark is a member of the EU but not the eurozone, businesses that cater to international customers in Denmark can benefit from ensuring compatibility with both Single Euro Payments Area (SEPA) regulations for euro transactions and local Danish regulations – as well as embracing Swedish payment methods like Swish.

  • Cyberthreat mitigation
    According to the Centre for Cyber Security, the national IT security authority, the threat level for cybercrime against Danish financial institutions was very high as of 2024, signalling increased risk across the payment sector. So companies that accept payments in Denmark must continue to invest in cybersecurity and fraud detection measures, including choosing secure payment gateways and implementing 3D Secure authentication for online transactions.

Key takeaways

Denmark is often seen as an important centre of digital improvement, and the nation’s values and technological leanings affect the way payments are handled. The nation’s high level of digital readiness means customers might anticipate a fast, hassle-free payment experience, and businesses can gain a competitive edge by including local solutions in their strategy.

Focus on local payment methods

  • Support MobilePay
    The payment app MobilePay is very popular with customers in Denmark. To serve local customers best, accept MobilePay transactions.

  • Embrace Dankort cards
    Even amid widespread use of mobile payments and international credit cards, the national debit card Dankort is frequently used by Danes. Embracing Dankort cards can instil a sense of trust and familiarity among locals.

  • Support Nordic cross-border payment methods
    Denmark’s payment preferences reflect its close ties with its Nordic neighbours, Sweden and Norway. This is reinforced by Vipps MobilePay: since Denmark’s MobilePay merged with Norway’s Vipps, users have been able to send money across borders using just a phone number, starting with Norway, Denmark, and Finland in June 2024 and adding Sweden that autumn. The service has since expanded to in-store purchases as well, letting users pay at businesses across all four countries. Supporting Vipps MobilePay means reaching a unified Nordic user base, not just Danish MobilePay users.

Simplify the checkout process

  • Incorporate Buy now pay later
    Buy now pay later services like Klarna offer customers flexibility and the chance to avoid immediate financial commitment, which can be especially appealing to younger customers. Offer Buy now pay later options both in person and online to help improve conversion rates.

  • Keep the checkout process moving
    Denmark’s tech-savvy customers might be accustomed to fast, intuitive digital experiences. Improve your user experience by reducing the number of steps in the checkout process and using an intuitive payment interface.

  • Be transparent with fees
    Danish regulations on fees mean businesses might want to prioritise transparency with customers. Clearly communicate any additional fees, especially those related to cross-border transactions or currency conversions, to minimise cart abandonment.

Bolster transaction security

  • Integrate MitID authentication
    The introduction of the unified digital identification solution MitID has significantly influenced online transactions in Denmark. Provide customers with another layer of security and trust by integrating MitID authentication into your payment process.

  • Prioritise data protection
    Keeping customer payment data safe is required, and it can help your business avoid financial and reputational losses. Ensure your data security protocols comply with the GDPR’s data protection regulations and the Payment Card Industry Data Security Standard (PCI DSS).

  • Communicate security practices to customers
    As digital payments increase, concerns about security breaches can increase as well. Businesses can build confidence in the security of their transactions by updating customers regularly about security measures.

How Stripe Payments can help

Stripe Payments provides a unified, global payment solution that helps any business – from scaling startups to global enterprises – accept payments online, in person, and around the world.

Stripe Payments can help you:

  • Optimise your checkout experience: Create a frictionless customer experience and save engineering time with prebuilt payment UIs, access to 125+ payment methods, and Link, Stripe’s consumer network.

  • Expand to new markets faster: Reach customers worldwide and reduce the complexity and cost of multicurrency management with cross-border payment options, available in 195 countries across 135+ currencies.

  • Unify payments in person and online: Build a unified commerce experience across online and in-person channels to personalise interactions, reward loyalty and grow revenue.

  • Improve payment performance: Increase revenue with a range of customisable, easy-to-configure payment tools, including no-code fraud protection and advanced capabilities to improve authorisation rates.

  • Move faster with a flexible, reliable platform for growth: Build on a platform designed to scale with you, with 99.999% historical uptime and industry-leading reliability.

Learn more about how Stripe Payments can power your online and in-person payments, or get started today.

The content in this article is for general information and education purposes only and should not be construed as legal or tax advice. Stripe does not warrant or guarantee the accuracy, completeness, adequacy, or currency of the information in the article. You should seek the advice of a competent lawyer or accountant licensed to practise in your jurisdiction for advice on your particular situation.

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