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Payments Performance Data Insights Analyst

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Payments Performance Team are Stripe’s foremost payments experts, identifying payment optimization opportunities for Stripe’s users. We serve a critical role both in demonstrating thought leadership on challenging payment topics and partnering with our high-potential merchants to set them up for long term success. We make payments performance a competitive advantage for our users, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals.

What you’ll do

Data and Insights exists within the Global Payments Performance team and is responsible for data & tooling used by the team and our stakeholders. You will be instrumental in scaling the subject matter expertise of the team’s payments domain experts - building datasets and tools that enable Stripes to deliver tailored, expert level content to their customers.

Responsibilities

  • Develop analytics products, dashboards, and tools that GTM leverages to deliver expert level payment optimization sessions to Stripe customers.
  • Maintain analytics assets owned by the team, such as metric definitions, technical documentation and query banks.
  • Build data pipelines that power our user insights.
  • Act as a resource to the team communicating the nuance and technical complexity of payments performance adjacent datasets.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 3+ years experience in Analytics, Business Intelligence Engineering, or Technical Customer Advisory roles.
  • Proficiency in SQL, Python and Git.
  • Expertise in data visualization and using data insights to make recommendations.
  • Proven ability to manage and deliver on multiple projects with great attention to detail.
  • Ability to clearly communicate results and drive impact

Preferred qualifications

  • Experience partnering with GTM and Sales teams to translate business needs into technical solutions and actionable reporting
  • Working understanding of development processes and best practices like engineering standards, code reviews, and testing.
  • Familiarity with the payments ecosystem and how merchants optimize payment processing (e.g., authorization rates, authentication success rates, managing transaction fraud, and reducing network costs) 
  • Master’s degree in Mathematics, Statistics, Economics, Engineering, or a related technical field.

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $124,600 - $187,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Seattle, or South San Francisco HQ

Team

Customer Success

Job type

Full time

Apply for this role 

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We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.