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Head of Ops for Sales Development, Pipeline and Sales Programs

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Go-To-Market Operations (GTM Ops) is responsible for driving the overall productivity of our Go To Market Organisation (Sales, Sales Development Reps, Technical Services, Partner & Customer Success), helping our leaders run the day-to-day business, removing friction for GTM teams and innovating/scaling Stripe’s GTM operating model for future scale.

What you’ll do

You will drive the overall Operating Rhythm related to Stripe’s pipeline creation motions. You will work closely with our Chief Revenue Officer, Chief Marketing Office, and leaders from Sales, Marketing, Technical Services, etc. to define, provide insights, and support execution of our pipeline creation motion. You will Align our demand plan, programs, measurement & attribution across Marketing, Sales & our Partner organizations. You align closely with our head of Sales Development team to measure the business and improve our SDR productivity. You will build a new motion for Stripe in executing pipeline programs at scale.

Responsibilities

  • You will drive the overall Operating Rhythm related to Stripe’s pipeline creation motions, including Stripe’s Demand Council - including aligning our demand plan, programs, measurement and attribution across Marketing, Sales & our Partner organizations 
  • Develop and instrument models to understand our conversion funnel from marketing activities to marketing leads to sales leads to closed opportunities
  • Align closely with our head of Sales Development team to measure the business and improve our SDR productivity
  • Build a motion of executing pipeline programs in the field 
  • Set and track GTM Stripe Objectives & Key Results (SOKRs)
  • Hire, develop and retain a team of high performing individuals to help execute our mission

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 16+ YOE, with 12+ relevant experience, and at least 8+ YOE in GTM Operations supporting a mid-to-large scale, global GTM org
  • Proven experience leading demand and revenue program initiatives (e.g. Demand Generation, Sales Development etc.) 
  • Demonstrated ability to drive a strong and efficient operating rhythm and governance
  • Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable insights, deliverables, messages, and proposals
  • Strong strategic storytelling, written and verbal communication skills, with a track record of creating impactful presentation and memos for senior leaders
  • Strong problem solving and collaboration skills, a motivated self-starter that is proactive and action-oriented
  • Proven ability to execute in a dynamic business environment: prioritization of deliverable and tasks, sound business judgment, influencing stakeholders, taking ownership leading data-driven analyses, and influencing results
  • Experience in a rapidly growing organization 
  • Previous experience leading and developing top talent

Hybrid work at Stripe

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Pay and benefits

The annual US base salary range for this role is $271,600 - $407,400. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

New York, South San Francisco HQ, Seattle, or Chicago

Team

Revenue Operations

Job type

Full time

Apply for this role 

Please find our California applicant personal information notice here.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.