Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity and global prosperity. While the promise of a global online economy is palpable, it doesn’t come without significant risk. Each day, bad actors disrupt the trust and safety of the internet and increase the barrier of entry for online businesses. Before we can fully realize the potential of a global internet economy, we must first address the burgeoning problem of fraud. 

We are looking for someone passionate about fighting fraud, is naturally curious, and has a strong desire to network with peers and partners within the fraud space.  You will be responsible for conducting account investigations, making account-level judgements, and providing support for special handling risk cases. You will be confident in looking through data, assessing various indicators, and making judgements on your findings. 

As part of the team you’ll:

• Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors
  
• Conduct investigations on merchant accounts to support financial partner requirements
  
• Assess risk factors and trends of potentially fraudulent activity
  
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
  
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
  
• Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team
  

We’re looking for someone who has:

•  User first mindset and are energized by the challenge of solving difficult problems
  
• Experience using data to make assessments/judgements, excel in analytical thinking
  
• Excellent communication skills, both written and verbally
  
• A team-focused mentality and effective problem solving skills
  
• The ability to approach challenges from a user perspective while being pragmatic & solutions oriented
  

Nice to have:

• Some knowledge and experience in Risk Operations Prior experience or knowledge in risk investigations, customer service, or internal/external user facing operations 
  
• Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools
  
• Prior experience working on projects or process improvement initiatives
  
• Experience working from a queue