Head of Technical Services & Operating Expenses, Finance & Strategy

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Our Finance and Strategy team (F&S) are strategic business partners to Stripe’s leaders, providing clear insights which simplify the complexity of the business, and drive the key operating forums to enable effective decision-making. This is an exciting opportunity to partner with leaders across Global Professional Services and finance, providing thought leadership, financial  and execution support to  building a scalable organization

Responsibilities

  • Be the Finance & Strategy business partner and finance advisor to the Head of Global Professional Services and the senior leadership team
  • Maintain and evolve the Professional Services operational P&L to accurately measure and forecast bookings, revenue and margins
  • Lead strategic and financial planning processes (e.g., Monthly Reviews, Forecasts, Annual Budget, and Long Range Plan) - including target setting and actively engaging in the evolution of Professional Services
  • Evolve, scale, and mature the foundational commercial and financial infrastructure across controlling, reporting, and business planning pillars in partnership with Revenue Operations, Finance, and Accounting
  • Build financial and resourcing models to drive target-setting and decision-making across a broad facet of commercial and operational surface areas
  • Act as subject matter expert on Professional Services strategies, cost structure, and business metrics
  • Partner with GTM Operations and recruiting teams to build and maintain end-to-end processes to manage headcount and non-headcount Operating Expense
  • Manage and own the OPEX controllership and ROI validation of functional investments across the business portfolio
  • Develop insights and analysis across segments and cohorts to understand trends and proactively identify areas of opportunity and risk
  • Lead an analyst in managing the deliverables above

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Bachelor's degree in Business, Finance, Economics, or related fields required
  • 10+ years of experience in GTM sales, technical services (e.g. Proserv)  finance, preferably at a high growth, enterprise software, or fintech focused business    
  • Strong analytical capabilities and business acumen with the ability to drive insights, problem solve and distill complex business information in a consumable way  
  • At least two years of people management experience and demonstrated success in leading high performing finance teams
  • Finance minded with strong technical skills, and operational focus to drive process, systems, and execution in a scalable and repeatable way
  • Proven ability to build strong collaborative working relationships with business partners and executives; you are seen as a trusted and objective advisor
  • Comfortable working with all levels of the organization; diving into the details and Self-motivated; takes initiative to do further analysis when deeper insights can be achieved managing 
  • Ability to deal effectively with ambiguity and thrive in an unstructured, fast-paced environment

Preferred qualifications

  • *  An MS or MBA degree is desirable

Hybrid work at Stripe

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

Pay and benefits

The annual US base salary range for this role is $166,900 - $250,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

New York, South San Francisco HQ, Seattle, or Chicago

Remote locations

Remote in United States

Team

Finance & Strategy

Job type

Full time

Please find our California applicant personal information notice here.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.