Backend API Engineer, Supportability Intelligence

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Supportability Intelligence team’s mission is to build technology to enable legal and legitimate new business opportunities, protect Stripe’s reputation among our partners, and minimize disruption to good users while maximally blocking bad actors. We use an AI-first approach to build and employ best in class systems that will understand and analyze merchants on Stripe.

What you’ll do

Responsibilities

  • Proposing and implementing product ideas that directly reduce Stripe’s risk exposure.
  • Building systems that evaluate businesses for risk and take appropriate actions.
  • Working with our partner teams to launch new policies that directly impact Stripe’s bottom line.
  • Develop user flows to gracefully manage information collection and appeals.
  • Debugging production issues across services and multiple levels of the stack.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Have at least 5 years of professional software engineering experience 
  • Enjoy and have experience building scalable, high performance backend systems 
  • Hold yourself and others to a high bar when working with production systems
  • Take pride in working on projects to successful completion involving a wide variety of technologies and systems 
  • Take pride in taking ownership and driving projects to business impact
  • Thrive in a collaborative environment

Preferred requirements

  • Have experience working with Python, Java, Scala (Spark), Typescript, or Ruby
  • Have experience working with ML systems and LLM

 

Hybrid work at Stripe

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

Pay and benefits

The annual US base salary range for this role is $136,800 - $205,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

South San Francisco HQ, New York, or Seattle

Remote locations

Remote in United States

Team

Risk

Job type

Full time

Please find our California applicant personal information notice here.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.