About the team

People Systems at Stripe is part of People Solutions. We are a collaborative, cross-functional team that drives key technology and process improvement initiatives for our People organization. We're looking for a detail-oriented problem solver interested in administering, maintaining, and improving Stripe's Recruiting systems, processes, and tools. This individual will partner with the Recruiting Team to optimize our technology stack and ensure systems run smoothly and efficiently. They will be responsible for managing a portfolio of Recruiting tools from selection through sunset. Examples of projects that this individual might be responsible for include:

• Partner with Solutions and Recruiting Operations to introduce enhancements on existing ATS and Sourcing tools
  
• Implement and fully adopt new AI-powered recruiting tools and processes, resulting in a measurable efficiency gain in candidate sourcing, screening, and communication.
  

What you’ll do

• Partner with the wider People Solutions team alongside leaders across Recruiting, People Operations, People Analytics and Corporate Technology to enhance system functionality, user experience, and efficiency. 
  
• Collaborate to identify key problem areas or opportunities for process optimization within recruiting technology workflows and integrations. 
  
• Work with Recruiting vendors on new engagements and ongoing support, maintenance and contract operations.
  
• Execute our Recruiting systems roadmap forward by building and testing new tools, implementing process improvements, and iterating on current offerings.
  
• Generate and analyze reports from recruiting systems to support recruitment metrics and performance tracking. Monitor system performance and provide insights for improvement.
  
• Build a deep working knowledge of Recruiting systems and processes, and identify areas for investment and improvement.
  
• Work with the wider Solutions team to drive projects from discovery to implementation, including coordinating internal and external resources to meet project requirements (as defined by the project scope).
  
• Own configuring and enhancing of our systems (ex. Greenhouse) to support accuracy, automation, efficiency and self service, in alignment to our overall Digital Experience approach.
  
• Ensure appropriate security controls and documentation are implemented, enhanced and followed to fully meet security and compliance requirements across all systems
  
• Provide technical support and troubleshooting for recruiting systems.
  
• Support integration efforts between recruiting platforms and other HR systems, ensuring seamless data flow and communication across systems.
  

Minimum requirements

• 8+ years working in operations, product management, or technology consulting (high-growth or tech environments are a plus)
  
• Strong ability to partner with software development teams to design software solutions to business problems
  
• Domain expertise in the Recruiting or HR field
  
• Experience working with and optimizing third-party technology platforms (HR or Recruiting experience is preferred)
  
• Strong organizational and operational skills
  
• Customer-focused mindset with a passion for improving user experience.
  
• Proven ability to work in a cross-functional, fast-paced environment
  
• A demonstrated ability to navigate in complexity and build new processes
  
• Experience administering ticketing systems (e.g. Jira, Salesforce) to manage requests and track workflows
  
• Strong attention to compliance requirements and the ability to design/maintain compliant workflows
  

Who you are

• You enjoy working collaboratively with functional specialists, tech teams, and analysts to design solutions from first principles
  
• You’re comfortable owning a problem from definition through delivery
  
• You enjoy diving deeply into the details with project teams
  
• You have a strong knowledge of (and willingness to learn about) the Recruiting Technology vendor landscape
  
• You have proven experience working across the full lifecycle of technology projects, including problem identification, solution design, development, testing, and deployment