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Technical Program Manager, Manager, Infrastructure

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable and differentiated products, while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction. We work to enable developers to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products.

What you’ll do

We’re looking for an experienced Manager with outstanding technical, program and people management skills. As a Manager of a team of TPMs, you will support your team members in leading cross-functional initiatives spanning the organization. You will focus on developing careers, setting guidelines, developing and sharing best practices, and providing hands-on coaching and mentorship for your reports. You will also act as a TPM on select cross-cutting projects as needed. You will partner with engineering and product leaders in defining the strategy and roadmap and ensuring that we define and deliver programs to meet our goals. Effective Technical Program Managers at Stripe always bias towards driving the right solutions for our users and internal stakeholders with the north star focus of delivering long term impact for the product and for Stripe. You’ll do this even when it’s not the easiest path for us or our teams, and requires trade-off decisions. You will look ahead and around corners to enable our teams to operate at their best, and for opportunities to eliminate the unnecessary in delivering results.

Responsibilities

  • Build, lead and manage high-performing teams and individuals, across multiple locations, including providing performance reviews, continual feedback, and career growth
  • Define and deliver on long-term vision and multi-year strategy for company-wide programs collaborating with product management and engineering leadership/executives
  • Partner with leaders to set the strategy of the overall group and define the operating model
  • Set the bar for program execution by ensuring teams use optimal and effective operational cadences with consistent communication and proactive risk management
  • Bring technical expertise to bear on program execution
  • Deliver value through strong collaboration with multiple stakeholders across Stripe
  • Mentor and coach managers and senior contributors to create healthy and well-executing cross-functional teams

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 3+ years of management experience of varying seniority, including growing teams, people development
  • 8+ years of software engineering, systems engineering or technical product/program management experience
  • Extensive experience in finding and growing talent through coaching, mentoring, and career development conversations
  • Experience driving technical programs from ideation to delivery at scale and leading teams of Technical Program Managers who have done the same
  • Experience operating autonomously and leading across multiple teams, with stakeholders in different disciplines across time zones
  • Ability to demonstrate critical thinking and thought leadership

Preferred qualifications

  • You are comfortable working with geographically distributed teams
  • You’ve managed teams that designed and operated critical infrastructure
  • You are empathetic to customer needs but visionary enough to not just deliver a faster horse
  • You are excited about collaborating with teammates across Stripe’s organization
  • Past experience as an engineer or similar technical role

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $214,400 - $321,600. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Seattle, or South San Francisco HQ

Remote locations

Remote in United States

Team

Infrastructure & Corporate Tech

Job type

Full time

Apply for this role 

Please find our California applicant personal information notice here.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.