Brand Environment, Senior Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

As a brand environment project manager at Stripe, you will manage the end-to-end buildout of an experiential brand buildout.

Responsibilities 

  • Manage a build-out end-to-end. Manage the project from initial concept through  opening, coordinating with developers, architects, and consultants to deliver a premium environment on time and on budget.
  • Quarterback operational workstreams to completion. Serve as the primary problem-solver, bridging the gap between creative vision and technical execution to unblock stalemates and keep the project moving.
  • Orchestrate a procurement supply chain. Manage the procurement of everything from furniture, to of long-lead custom materials (stone, millwork, lighting), anticipating manufacturing bottlenecks and logistics hurdles to ensure availability never delays the critical path.
  • Drive accountability across vendors. Manage architects, general contractors, and custom fabricators aggressively to ensure work of the highest caliber is delivered on pace.
  • Rigorously manage the project budget. Maintain real-time visibility into costs, guiding leadership through financial decisions and identifying value-engineering opportunities that save money without sacrificing the "wow" factor.
  • Codify decision-making. Create memos and documentation to track critical choice points, ensuring clear communication of trade-offs and approvals.
  • Be uncompromising on the final result. Deliver a build that is aesthetically stunning and functions flawlessly. You will ensure the "high design" vision is realized without sacrificing operational performance (AV, flow, durability).

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 5+ years of experience managing high-end retail, luxury hospitality, or experiential build-outs. You understand what it takes to deliver "flagship quality" spaces.
  • Deep technical mastery of construction systems (MEP, AV, Lighting) paired with an obsession for fit, finish, and custom fabrication details.
  • Proven success delivering singular, high-end,  capital intensive projects. You excel at deep-diving into one massive initiative rather than juggling many small tasks.
  • Strong commercial acumen. You are skilled at negotiating contracts, managing aggressive budgets, and holding GCs and vendors accountable without compromising design.
  • A "translator" between Brand and Build. You can effectively communicate complex technical constraints to creative teams and strategic business goals to construction partners.
  • A strategic problem solver. You don't just flag issues; you anticipate risks in the schedule and budget months in advance and bring solutions to the table.
  • Executive communication experience.

About the role

  • Full time contractor
  • Full benefits included

 

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $140,200 - $210,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

South San Francisco HQ

Team

Workplace

Job type

Fixed Term

Please find our California applicant personal information notice here.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.