Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customer’s challenges. We align with specialized product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. 

What You’ll Do

You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe’s solution offerings with new and existing customers. As subject matter experts, you will scale the broader organization by delivering training, creating reusable assets, and coaching others on complex high-value opportunities. You will also run customer workshops and take lead on some key opportunities.

Responsibilities

• Act as a Subject Matter Expert on Stripe’s Tax product to accelerate opportunities
  
• Demonstrate a deep understanding of global indirect taxes and how an automated compliance solution can help online businesses with their VAT, GST, sales tax and other compliance requirements
  
• Provide solutions and recommendations to different business models (B2C, B2B and platforms) and industries on how to integrate with Stripe Tax to be compliant with indirect taxes.
  
• Conduct deep discovery of customers’ current processes and needs to architect an elegant Stripe solution that can be shared with customers to drive key solution and implementation decisions that accelerate deals and activations. 
  
• Create and share best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizations.
  
• Partner closely with the product sales team and actively drive opportunities for Stripe’s largest customers by leading Tax solution strategy and own key customer relationships.
  
• Serve as a “Voice of the Customer” to drive product and feature request prioritization.
  
• Identify product, industry, implementation and competitive trends, and provide actionable insights to product stakeholders and sales to influence Stripe’s Tax product roadmap.
  
• Act as an escalation point to drive our most complex technical issues to resolution with Stripe’s engineering team.
  
• Represent the technical health of the business on quarterly sales forecast calls and highlight any deal blockers with proposed solutions where applicable.
  
• Support marketing events e.g. exec briefings, conferences, user groups, trade shows.
  

Minimum Requirements

• 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise. 
  
• 3+ years of accounting/indirect tax/compliance experience within a technical sales organization.
  
• Experience working with/implementing a tax automation software solution.
  
• Interest in learning and staying up to date with new indirect tax laws.
  
• A passion for learning and researching current and emerging products to develop innovative solutions.
  
• A proven ability to build strong collaborative working relationships with business partners. 
  
• The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
  
• Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact with each other.
  
• Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences.
  
• Interest in solving open ended business problems with a combination of technology and creative thinking.
  
• A passion for learning and researching current and emerging products to develop innovative solutions.
  

Preferred Qualifications

• Being able to do a deep dive in compliance subjects including VAT, GST, B2B Invoices, Mandatory E-Invoicing Requirements, Sales and Use Tax, Exemption Certificates and Tax IDs to help uncover a business’s indirect tax requirements.
  
• Experience integrating Stripe or other RESTful APIs into web applications.
  
• Experience with other tax solutions such as Avalara, Vertex
  
• Pre-Sales experience with Enterprise users