Challenge

Kefron Digital helps organizations across the UK and Ireland improve accounts payable operations through its Kefron AP software, which supports invoice capture, approval workflows, and enterprise resource planning (ERP) integration.

In 2025, Kefron set out to modernize its billing system to provide a better experience for its teams and customers. Its previous process relied on spreadsheets and manual handoffs across sales, customer success, and finance teams, creating administrative work and opportunities for error. Kefron wanted a more centralized approach that could simplify customer setup, recurring billing, and invoicing while helping the company add customers and grow revenue without expanding its team.

As Kefron expanded into the US, it needed a billing and payments platform that could support operations in both Europe and the US. The company also wanted its European payment activity to be processed in Europe to align with its existing hosting strategy.

“Using infrastructure located in Europe to support our payment processing fits with how we host our other systems,” said Jonathan Purvis, IT manager at Kefron. “It will give us a more consistent approach across the business and greater clarity for our customers.”

Solution

Kefron moved its customer and subscription setup to Stripe in January 2026, giving its entire organisation a central place to manage billing information. The company implemented Stripe Billing to automate recurring billing and Stripe Invoicing to support invoice creation and management, reducing manual work across teams.

The common platform also gave Kefron a consistent way to manage billing, invoicing, and payment acceptance as it expanded internationally. Kefron used Stripe Payments to accept payments and Stripe Sigma to analyse its Stripe data and create custom reports. Together, these products supported the launch of Kefron’s US billing entity while it continued to serve its European operations.

In August, Kefron became one of the first businesses to begin migrating eligible payment processing to Stripe’s European infrastructure as part of Kefron’s broader hosting strategy to enable transactions processed to be stored in the EU.

Results

Kefron reduces monthly invoice exceptions significantly

Centralizing customer and subscription information and automating recurring billing gave Kefron a faster and more accurate way to manage billing. Kefron’s monthly invoice exceptions list has dropped significantly, reducing the time its team spends identifying and correcting billing issues.

The new process has also simplified customer onboarding. Rather than moving information through multiple spreadsheets and handoffs, Kefron can configure new customers and subscriptions centrally.

Kefron drives revenue without expanding its team

By reducing manual work across the company, Kefron has created the capacity to support more business with its existing team.

“It’s enabled us to add more customers and more revenue without having to grow the size of the team,” said Adam Lomax, revenue operations manager at Kefron.

European-infrastructure migration requires no work from Kefron

Stripe has managed the migration of Kefron’s payment processing and data storage to its European infrastructure behind the scenes without requiring changes to Kefron’s existing integration or interrupting the team’s day-to-day operations.

“The migration has been invisible,” Purvis said.

With this infrastructure in place, transactions processed by Kefron will be stored in European data centers, giving existing and prospective customers in-region payment processing to help improve performance.