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Technical Program Manager, Commerce Systems

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Commerce Systems organization is responsible for the systems and processes that monetize all Stripe products. The TPM team that supports the Commerce Systems organization has deep technical expertise in software infrastructure, and excels at driving ambiguous, cross-functional programs to completion.

What you’ll do

As a Technical Program Manager in the Commerce Systems organization, you will play a key role within engineering and drive programs that span across Stripe, helping stakeholders across the company deliver ambitious monetization outcomes. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and enable products and infrastructure at scale.  The ideal candidate will deliver exceptional results through building and implementing solutions that scale while protecting our users and serving the business. 

Responsibilities

  • Working with teams across the organization to understand pain points in their Commerce Systems usage to find common ideas and work to create solutions which span multiple domains
  • Define and produce high quality written proposals, communications and documentation.
  • Execute on technical programs that require deep systems and engineering level knowledge.
  • Partner with Engineering Managers, Product Managers and other Technical Program Managers to define, scope and drive large programs to conclusion.
  • Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs.
  • Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
  • Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed.
  • Help influence peers / stakeholders and build consensus while dealing with ambiguity
  • Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
  • Create widely circulated plans, driving consistency, clarity and building alignment across teams.
  • Operationalize and execute critical cross functional programs spanning multiple engineering organizations for Core Infrastructure (Compute, Networking, Database, Services)

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 8+ years of software engineering, systems engineering and/or technical program management experience.
  • Experience in core infrastructure such as database, cloud compute, networking, and services.
  • Understand distributed systems.
  • Understand Service Oriented Architecture (SOA).
  • Excellent analytical skills; you digest complex information, can distill it and make recommendations and proposals.
  • You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership.
  • You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization. 
  • You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices.
  • Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.

Preferred Qualifications

  • Knowledge in software architecture, systems design and service oriented architecture
  • Background in technical program management, in software infrastructure
  • Understanding of cloud infrastructure in compute, networking, databases, service frameworks is a bonus.
  • SQL scripting is a big plus

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $208,200 - $312,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Seattle, or South San Francisco HQ

Remote locations

Remote in United States

Team

Infrastructure & Corporate Tech

Job type

Full time

Apply for this role 

Please find our California applicant personal information notice here.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.