Financial Crimes Operations Associate

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As Stripe's user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe's portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.

This role will be part of the FOS (global) team within SDC that is accountable for performing Financial Crime Ops support responsibilities including Financial Crime reviews. Also working on (request for information) RFIs from Financial partners and taking actions accordingly. 

What you’ll do

We are looking for someone who is passionate about fighting financial crimes and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for spearheading the organization's compliance efforts. .

The right candidate for this role will have experience in financial crimes compliance, preferably within the fintech or e-commerce space.

Responsibilities

  • Conducting financial crime reviews on a day to day basis.  
  • Demonstrating an understanding of Sanctions and anti-money laundering (AML) regulations specific to the financial services industry, and applying this knowledge to your daily analyses.
  • Exercising sound analytical judgment to evaluate complex customer information, make informed decisions on the legitimacy of documentation provided, and determine the appropriate risk profile for each customer.
  • Handling high-complexity Financial Crime related assignments and tasks with a sense of urgency, while promptly resolving incoming requests from internal teams, financial partners, and other external parties.
  • Adhering closely to process documentation and drafting clear, concise investigative summaries and analyses, including the preparation of regulatory reports for submission to the relevant authorities.
  • Actively participating in building an operational culture focused on robust compliance practices within the organization.
  • Leveraging your expertise in Sanctions and AML to identify and escalate any suspicious customer activity or high-risk profiles to the compliance team for further investigation and action.
  • Collaborating cross-functionally with teams such as compliance and fraud to share information and insights that contribute to the overall risk management and mitigation efforts within Financial Crime.
  • Maintaining accurate and up-to-date records of all Financial Crime -related activities and decisions, ensuring the organization's full compliance with regulatory requirements.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 2+ years of experience in Financial Crime , customer identification, and due diligence roles within the financial services or fintech industry. 
  • Proven track record of conducting Financial Crime reviews, in accordance with regulatory requirements.
  • Demonstrated ability to analyze complex customer information and exercise sound judgment to assess the adequacy and legitimacy of customer documentation.
  • Experience in identifying high-risk customers, transactions, or business activities, and escalating them to the compliance team for further investigation.
  • Thorough understanding of Sanctions and AML regulations and the ability to apply this knowledge in day-to-day operations.
  • Capacity to work with a sense of urgency and focus when handling queues with shorter turnaround times.
  • Excellent written, verbal, and interpersonal skills to effectively communicate findings and recommendations.
  • Strong problem-solving skills and the ability to work independently, analyze data, and make complex investigation decisions.
  • Proactive, and detail-oriented approach to work.

Preferred qualifications

  • Knowledge in payments and the fintech industry 
  • Familiarity with SQL and ability to use template or premade SQL queries as part of investigations

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.

Office locations

Bengaluru

Team

Operations

Job type

Full time

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.