Our professional services team combines payments and financial expertise with experience integrating Stripe technology in thousands of projects. We help our customers create marketplaces, launch subscription businesses, expand globally, and more.
Engagement managers orchestrate projects that unlock growth for businesses using Stripe. They lead specialised teams to accelerate time to value, helping you transform your payment capabilities and drive measurable growth.
Implementation consultants are payments, billing, and money movement experts who design your optimal Stripe integration. They develop tailored architectures and adoption strategies that maximise business impact, ensuring a smooth transition that delivers tangible benefits.
Integration engineers are deep technical product and engineering experts who build the technical bridge between your systems and Stripe. These experts devise and implement end-to-end solutions to meet your requirements, from high-level architecture definition to code development and release strategies across Stripe applications and products.
Integration consultants and engineers guide you through every stage of your implementation, from strategy and design to technical development and launch.
From detailed requirements gathering and migration planning to API integration and operational readiness, your professional services team will guide you through the process step by step.
From strengthening your current integration to expanding overseas to launching new business models, our professional services team provides the right guidance at the right time to help you build on your existing Stripe solution.
Our advisory services allow you to quickly adapt to changing customer behaviour, reduce costs, improve authorisation, and minimise fraud, by focusing on:
Our strategy and transformation team provides thought leadership and business transformation expertise to create a vision and shared roadmap for enterprise-wide adoption of the Stripe platform.
Explore opportunities through customer research, data analysis, customer interviews, and industry trends.
Workshop ideas and identify new solutions and improvements that align with your long-term goals.
Define, align, and commit to actionable shared roadmaps with implementation plans that enable teams to execute.
Snowflake is a cloud data platform that enables data storage, processing, and analytics solutions for businesses. With the Data Cloud platform, Snowflake manages the complexities of data storage infrastructure, enabling organisations to focus on building data-driven solutions.
Snowflake sought to create a B2B marketplace for its customers. Eager to move quickly and be first-to-market, Snowflake turned to Stripe for additional expertise to guide its technical approach, as well as subject matter expertise in topics such as regulation and compliance, to expedite the process.
Snowflake partnered with Stripe professional services team for expertise and guidance throughout their implementation. Stripe provided product workshops, ongoing Q&A sessions, and weekly check-ins to keep the Snowflake team unblocked and moving efficiently. As a result, Snowflake successfully launched their marketplace in just four months.
Partnering with Stripe professional services team enabled us to quickly create a unique marketplace experience with consumption-based pricing options for our customers. We not only created a product we’re happy with and customers are finding value from, but through the partnership we were able to execute quickly and effectively.
Operating for nearly 200 years, La Redoute is a renowned and beloved European brand with roots deep in the north of France. A leading retailer of home furnishings and clothing, the company called on Stripe to transform its payments infrastructure and support the expansion of its international e-commerce business.
In 2022, company leaders needed to replace La Redoute’s web of disparate legacy payment systems with a single global solution. The company’s existing tech stack, with different solutions for different countries, was inefficient and burdensome to manage.
La Redoute completed its payment transformation in close collaboration with Stripe professional services, which drove the strategy behind La Redoute’s new customer-centric payment experience and guided the transformation’s overall impact throughout the company. The team helped La Redoute navigate implementation challenges to keep its launches on track.
The implementation team was both proactive and responsive, helping us find the best solutions to make the experience smooth and as good as possible, all with smiles on their faces.
HeyGen is an AI-powered video creation platform that makes visual storytelling accessible to all audiences. With AI avatars, voices, backgrounds, and text-to-speech capabilities, HeyGen customers can create studio-quality videos in minutes. Since 2023, HeyGen has been using Stripe to power its platform’s billing and subscriptions with a seamless and secure checkout experience.
HeyGen faced a significant challenge with fraud prevention: with the nascent AI market in flux and HeyGen’s rapid growth over a short period, HeyGen lacked a stable baseline of expectations for typical customer behaviours and transaction patterns. To protect its user experience and brand, HeyGen needed to enhance its fraud prevention system with real-time fraud monitoring for quicker reactions.
HeyGen partnered with Stripe professional services to help the company optimise its Stripe implementation, improve fraud prevention, and increase conversion. Due to the improved Radar rules and optimisations to HeyGen’s Radar for Fraud Teams integration, the company saw its fraud rate drop by 69% and the total dispute rate drop by 57%. Implementing Stripe’s Optimized Checkout Suite increased HeyGen’s subscriber lifetime value by 15% and payments success rate by 21%.
We have faced serious issues with fraudulent payment activities. The Stripe professional services team has been super professional and helpful when it comes to setting up the dashboard, proactively analysing the data, recommending rules to implement, and fine-tuning rules.
Dyn Media is a streaming sports platform where German sports fans can watch high-quality basketball, handball, field hockey, table tennis, and volleyball content, including games and highlights. The relatively new platform, which launched in August 2023, worked with Stripe to power its subscription offering and provide a simple and secure payment solution for its subscribers.
Dyn Media is a streaming sports platform where German sports fans can watch high-quality basketball, handball, field hockey, table tennis, and volleyball content, including games and highlights. The relatively new platform, which launched in August 2023, worked with Stripe to power its subscription offering and provide a simple and secure payment solution for its subscribers.
Dyn Media launched with Stripe in August 2023 to power the payments and subscriptions behind the launch of the sports streaming platform and, subsequently, the successful collection of all registration fees from early platform sign-ups from June and July. Stripe Billing’s coupon feature proved to be an integral part of Dyn Media’s customer growth, giving the platform the ability to set up partnerships built on offers tailored to its customer base.
Stripe professional services provided vital support in our launch window, helping us deal with the enormous peak in payments and supporting in saving some potential lost customers.
Professional services and Stripe partners are better together. With the guidance of Stripe experts, our trained and certified partners can complement your team to launch your Stripe solution even faster.
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