Last updated: March 10, 2026
1. Introduction and Scope
These Stripe Credit Card Terms of Service (these “Consumer Credit Card Terms”) form a legal agreement between Stripe, LLC (“Stripe”) and you, the individual who uses one or more of the products and services Stripe offers for personal use under these Consumer Credit Card Terms (“you” or “your”). These Consumer Credit Card Terms govern your use of the credit card related services Stripe offers for your personal use (the “Consumer Credit Cardholder Services”).
Stripe works with one or more banks (each, an “Issuing Bank”) to provide the Consumer Credit Cardholder Services. In connection with your use of the Consumer Credit Cardholder Services, the Issuing Bank directly issues your credit card. You may access the Consumer Credit Cardholder Services through a third-party platform (the “Platform Provider”). These Consumer Credit Card Terms govern your relationship with Stripe only.
To receive a credit card via a Platform Provider, you must first agree to the Issuing Bank’s card accountholder terms (the “Issuing Bank Terms”). Your continued use of that credit card is subject to (a) those Issuing Bank Terms, (b) these Consumer Credit Card Terms, and (c) any agreement between you and the Platform Provider regarding your use of the Platform Provider’s services. If your agreement with the Issuing Bank or the Platform Provider terminates, Stripe may restrict or terminate your access to the Consumer Credit Cardholder Services.
2. Agreement to Terms
By applying for or using the Consumer Card Cardholder Services, you agree to these Consumer Credit Card Terms and acknowledge that you have read and understand the Stripe Privacy Policy. You may only use the Consumer Credit Cardholder Services if you agree to these Consumer Credit Card Terms. If you do not agree to these Consumer Credit Card Terms, you must not apply for or use the Consumer Credit Cardholder Services in any manner for any purpose.
These Consumer Credit Card Terms incorporate by reference the terms of the Arbitration Agreement, requiring you to resolve disputes between you and Stripe through binding individual arbitration. This includes a waiver of your right to a jury trial, prohibits you from participating in a class action lawsuit, and limits the time in which you may bring a claim against Stripe. Please read these Consumer Credit Card Terms carefully to ensure that you understand each provision.
3. Eligibility
To use the Consumer Credit Cardholder Services, you must:
- be at least 18 years old and reside in the United States;
- have the legal capacity to enter into a binding contract;
- not be the subject or target of any government sanctions, including those applied by the U.S. Office of Foreign Assets Control, or any other governmental entity; and
- not use the Consumer Credit Cardholder Services for any purpose other than personal, family, or household used;
You may not use the Consumer Credit Cardholder Services if Stripe has previously suspended or terminated your Stripe account, your access to any Stripe product or service, or any agreement between you and Stripe.
4. Additional Terms That Apply to You
The following terms are incorporated by reference into these Consumer Credit Card Terms and apply to your use of the Consumer Credit Cardholder Services:
- Arbitration Agreement. By applying for or using the Consumer Credit Cardholder Services, you agree to resolve all disputes with Stripe through binding individual arbitration in accordance with the terms of the Arbitration Agreement, which includes a waiver of your right to a jury trial and prohibits you from participating in any class, collective, or representative action. You further agree that you must bring any claim against Stripe within one year after the cause of action arises, or that claim will be barred.
- Privacy Policy. By applying for or using the Consumer Credit Cardholder Services, you acknowledge that you have read and understand the Stripe Privacy Policy and that Stripe will collect, use, and share your information in accordance with that policy.
Stripe may modify or amend these Consumer Credit Card Terms from time to time by posting a revised version on the Stripe website. For any material modifications, Stripe will use reasonable efforts to notify you in advance of their effectiveness, including by providing notice via the email address associated with your Consumer Credit Cardholder Services account. The revised Consumer Credit Card Terms are effective on the date stated in the revised version, or immediately upon posting if no date is stated. Your continued use of the Consumer Credit Cardholder Services after the effective date of the modifications constitutes your express acceptance of those modified terms. If you do not agree to any modifications to the Consumer Credit Card Terms, you must immediately stop using the Consumer Credit Cardholder Services.
5. E-Sign Disclosure
By applying for or using the Consumer Credit Cardholder Services, you agree to this electronic communications and signatures disclosure (this “Disclosure”) and consent to: (a) receive all Communications (as defined below) electronically; and (b) the use of electronic signatures. “Communications” includes all: (i) notices, (ii) disclosures, (iii) statements, (iv) alerts; and (v) other communications that Stripe provides or makes available to you regarding the Consumer Credit Cardholder Services and the agreements governing your use of those services.
This Disclosure applies to all Communications that Stripe provides or makes available to you (whether on its own behalf or on behalf of its service providers, an Issuing Bank, the Platform Provider, or their respective affiliates and service providers) regarding the Consumer Credit Cardholder Services and the agreements governing your use of those services.
If you choose not to consent to this Disclosure or if you withdraw your consent, you must not apply for or use the Consumer Credit Cardholder Services, and Stripe may immediately terminate or suspend your access to those services.
- Methods of Providing Communications. Except as otherwise required by applicable law, Stripe may provide or make available Communications to you by:
- posting them on the Stripe website;
- notifying you through the Consumer Credit Cardholder Services;
- sending an email to the email address associated with your Consumer Credit Cardholder Services account; or
- delivering them via any other electronic format.
Charges may apply to Communications sent by electronic means and message frequency varies. Carriers are not liable for any delayed or undelivered messages. Data rates may apply.
- Electronic Signatures. Stripe may execute Communications electronically. At Stripe’s requests, you must execute Communications electronically. You agree that Communications you or Stripe sign electronically will be deemed to have the same legal effect as a signed physical document.
- Hardware and Software Requirements. In order to access, view, sign and retain Communications, you must have:
- an up-to-date device (e.g., computer, tablet, or mobile phone) which has internet access;
- a current, compatible web browser, including the current or immediately preceding version of Chrome, Internet Explorer, Firefox, Safari and Edge;
- a valid email account;
- an operating system on your device capable of receiving, accessing and displaying Communications in electronic form via text-formatted email or gaining access to the Stripe website using a supported browser, including any necessary software (e.g., Adobe to read PDF documents); and
- if you wish to store or print any Communications, a device capable of storing and printing Communications.
If you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add Stripe and its relevant domains to your email address book to ensure you receive Communications.
- Accessibility. If you experience difficulty accessing or viewing any Communications, please contact Stripe at issuing-support@stripe.com.
- How to Withdraw Your Consent. Where offered, you may disable electronic Communications by responding to the Communication with “STOP”, or by following instructions in the Communication. Stripe will confirm when you have successfully unsubscribed.
In addition, you may withdraw your consent to receive electronic Communications, or to electronic signatures, under this Disclosure by writing to Stripe at “Stripe Issuing C/O Stripe, Inc., 112 Gull Drive South San Francisco, CA 94080” or at issuing-support@stripe.com..
Any withdrawal of your consent will be effective only after Stripe has had a reasonable period of time to process the withdrawal and will not affect the legal validity or enforceability of any Communications provided or transactions entered into prior to that withdrawal.
- Consequences of Withdrawing Consent. By disabling or withdrawing your consent to electronic Communications, you will no longer receive them from Stripe. This may disable important security controls for the Consumer Credit Cardholder Services and increase your risk of loss and adversely impact or affect your ability to use the Consumer Credit Cardholder Services.
The Consumer Credit Cardholder Services are a digital-only service. If you withdraw your consent to electronic Communications, Stripe may immediately terminate these Consumer Credit Card Terms and restrict or terminate your access to Consumer Credit Cardholder Services.
- Requesting Paper Copies. You can request paper copies of electronic Communications from Stripe by contacting Stripe at stripe.com/contact. In your request, please specify the Communication you would like to receive in paper form, and your current mailing address. A fee may apply for paper copies of Communications.
- Updating Contact Information. It is your responsibility to keep your contact information, including your primary email address, current. You can update your primary email address and other contact information associated with your Consumer Credit Cardholder Services account through your Platform Provider.
6. Promotional Communications
To the extent allowable under applicable law, by providing Stripe with an email, you consent to receiving promotional email communications from us. You may opt-out of receiving promotional email communications Stripe sends to you by following the unsubscribe options on such emails or by managing your communications preferences through your Platform Provider.
7. Credit Bureau Reporting
As a service provider to the Issuing Bank, Stripe may provide information about your Consumer Credit Cardholder Services account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report. If you believe the report is inaccurate or incomplete, please write to Stripe at:
Stripe Issuing C/O Stripe, Inc., 112 Gull Drive, South San Francisco, CA 94080
8. Our Intellectual Property Rights
Stripe reserves all rights not expressly granted to you in these Consumer Credit Card Terms. The Consumer Credit Cardholder Services are protected by trademark, copyright, patent and other laws of the United States and other countries. Stripe owns all rights, title, interest in and to the Consumer Credit Cardholder Services and all copies of the Consumer Credit Cardholder Services, and all Intellectual Property Rights in them. These Consumer Credit Card Terms do not grant you any rights to our Intellectual Property Rights or the Intellectual Property Rights of our licensors, licensees, or partners.
For the purposes of these Consumer Credit Card Terms, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights that may exist now or come into existence in the future, and all of their applications, registrations, renewals and extensions, under the laws of any state, country, territory or other jurisdiction.
9. Termination
- Termination by Us. Stripe may terminate these Consumer Credit Card Terms, and Stripe may limit, suspend, change, or remove your access to the Consumer Credit Cardholder Services, including any feature or aspect of the Consumer Credit Cardholder Services, at any time for any reason. If commercially reasonable, Stripe will take reasonable steps to notify you before taking any action that restricts your access to the Consumer Credit Cardholder Services. If in our sole judgment you fail, or Stripe suspects that you have failed, to comply with any term or provision of these Consumer Credit Card Terms, Stripe may terminate these Consumer Credit Card Terms at any time without prior notice to you and accordingly Stripe may terminate your access to the Consumer Credit Cardholder Services.
- Termination by You. You may terminate these Consumer Credit Card Terms at any time and for any reason by terminating your access to the Consumer Credit Cardholder Services. Termination will be effective on the date that your access to the Consumer Credit Cardholder Services are terminated.
- Effect of Termination. Upon termination of these Consumer Credit Card Terms, your right to access or use the Consumer Credit Card Services immediately ceases, and all licenses and rights granted to you under these Consumer Credit Card Terms automatically terminate. In no event will termination of these Consumer Credit Card Terms relieve you of your obligations to pay Stripe all amounts owed or payable to it, including any outstanding balances or other amounts owed, for the period prior to termination in connection with these Consumer Credit Card Terms. Termination does not revoke any third-party payment authorizations.
You acknowledge that, subject to applicable law, Stripe has no obligation to provide you with access to any data or information submitted through the Consumer Credit Cardholder Services after termination. Termination does not revoke any third-party payment authorizations or your obligation to satisfy any pending transactions.
The following provisions will survive even after these Consumer Credit Card Terms terminate: Arbitration Agreement, Our Intellectual Property Rights, Disclaimer of Warranties, Limitation of Liability, Governing Law, Assignment and Third Party Beneficiaries, and Miscellaneous Terms.
10. Disclaimer of Warranties
You release Stripe from any claims, demands, and damages arising out of disputes relating to your use of the Consumer Credit Cardholder Services, including those disputes with other parties.
We, our affiliates, and our respective agents, and contractors make no warranties with respect to the products, services or information provided by the Platform Provider and the Issuing Bank to you. You agree, with respect to any claim regarding the products, service or information provided by the Platform Provider and the Issuing Bank to you, that Stripe is not responsible or liable for, and you release Stripe from all claims, demands and damages, including but not limited to: (a) claims that the Consumer Credit Cardholder Services fails to conform to any applicable legal or regulatory requirement; (b) claims based on any inaccurate, incomplete or out of date information offered by the Platform Provider or the Issuing Bank; or (c) claims about any third party platform where you may interact with or purchase from.
Subject to statutory consumer guarantees, which will apply irrespective of this disclaimer, the Consumer Credit Cardholder Services are provided “as-is” and without any representation or warranty, whether express or implied. Stripe makes no representation or warranty of any kind whatsoever (other than those implied by statute) with respect to the Consumer Credit Cardholder Services or the content, materials, information and functions Stripe make accessible, and specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Stripe does not promise that the Consumer Credit Cardholder Services will be uninterrupted, error-free, free from cyber attacks, or secure.
Some laws limit or prohibit disclaiming the warranties referred to in the previous paragraphs, or impose obligations on Stripe that it cannot eliminate with these Consumer Credit Card Terms. In those cases, this section (Disclaimer of Warranties) does not restrict, exclude or modify any consumer rights under any applicable law.
11. Limitation of Liability
Stripe will not be liable to you for any failure to perform our obligation under these Consumer Credit Card Terms due to a Force Majeure Event. A “Force Majeure Event” is any event beyond Stripe’s control that significantly impacts its ability to perform its obligations under these Consumer Credit Card Terms, including a strike or other labor dispute; labor shortage, stoppage or slowdown; supply chain disruption; embargo or blockade; telecommunication breakdown; cyber blackout; power outage or shortage; inadequate transportation service; inability or delay in obtaining adequate supplies; weather; earthquake; fire; flood; act of God; riot; civil disorder; civil or government calamity; epidemic; pandemic; state or national health crisis; war; invasion; hostility (whether war is declared or not); terrorism threat or act; applicable law; or act of a regulator or other governmental agency or entity with jurisdiction over the Consumer Credit Cardholder Services, Stripe, or you, as applicable.
Subject to applicable laws, Stripe will not be liable to you for any failure to perform our obligations under these Consumer Credit Card Terms where performance of that obligation would have put Stripe in violation of applicable law.
Stripe will not be liable to you in any circumstances for:
- Loss of business, loss of goodwill, loss of opportunity, or loss of profit; or
- Any loss that Stripe could not have reasonably anticipated.
Subject to these Consumer Credit Card Terms and applicable laws, in no event will Stripe's liability arising out of or in connection with these Consumer Credit Card Terms exceed $200 USD.
You and Stripe agree that the other has relied on the disclaimer of warranties and limitation of liability stated above in entering into these Consumer Credit Card Terms, the limitation and disclaimer are essential to the agreement between you and Stripe under these Consumer Credit Card Terms, and they will apply to the fullest extent allowed by applicable law.
Some laws restrict our ability to disclaim or limit our liability. In those cases, this section does not restrict, exclude or modify any consumer rights under any applicable law.
12. Governing Law
California law will govern any claim or dispute between you and Stripe that arises out of these Consumer Credit Card Terms, regardless of conflict of law principles.
13. Assignment and Third-Party Beneficiaries
You must not assign your rights or obligations under these Consumer Credit Card Terms to anyone without our prior written consent. Stripe may delegate performing our obligations, and Stripe may assign our rights and novate our obligations under these Consumer Credit Card Terms to Stripe affiliates, at any time for any reason by providing notice to you.
14. Miscellaneous Terms
These Consumer Credit Card Terms, together with the Arbitration Agreement, Stripe Privacy Policy, and User Bank Debit Authorization, are the only agreements or terms between you and Stripe regarding the Consumer Credit Cardholder Services. These Consumer Credit Card Terms do not create any partnership, joint venture, or other agency relationship between you and Stripe. If Stripe does not immediately exercise a right Stripe has under these Consumer Credit Card Terms, Stripe does not waive that right. Stripe retains its ability and right to enforce any part of these Consumer Credit Card Terms at a later time. If any part of these Consumer Credit Card Terms is found unenforceable, that part will be ignored, and all of the remaining terms will remain in effect.
15. Contact
If you have a question about the Consumer Credit Cardholder Services or how these Consumer Credit Card Terms apply to you, please contact support via the methods identified by your Platform Provider.