Privacy Policy for Stripe Media Services

Last updated: 22 April, 2022

This Privacy Policy for Stripe Media Services includes important information about your personal data and we encourage you to read it carefully.


Stripe cares about the security and privacy of the personal data that is entrusted to us.

This Privacy Policy for Stripe Media Services (“Media Privacy Policy”) describes the “Personal Data” that we collect about you in connection with various media products and services that link to this Media Privacy Policy, including how we use it, how we share it, your rights and choices, and how you can contact us about our privacy practices. This Media Privacy Policy, also outlines your data subject rights that may apply under applicable data protection law.

Stripe”, “we”, “our” or “us” means the Stripe entity responsible for the collection and use of personal data under this Media Privacy Policy.

Personal Data” means any information that relates to an identified or identifiable individual, and can include information about how you engage with our Media Services (e.g. device information, IP address).

Media Services” means the products and services that Stripe indicates are covered by this Media Privacy Policy.

Sites” means websites that Stripe indicates are covered by this Media Privacy Policy. Collectively, we refer to Sites and other services covered by the Media Privacy Policy as “Media Services”.

1. Personal data that we collect and how we use and share it

See Section 3 below for further information on the legal bases which we rely on for using (processing) your Personal Data.

a. Personal Data That We Collect

When you visit our Media Services, we generally receive your Personal Data either from you providing it to us or through our use of cookies and similar technologies. Depending on the Media Service, we may process some or all of the following Personal Data:

  • Forms. When you choose to fill in a form on our Media Services or on third party websites featuring our advertising (e.g. LinkedIn or Facebook), we will collect the information included in the form, usually your contact information and other information provided by you in connection with that form related to our Media Services.
  • Forums and Discussion Groups. Where our Media Services allow you to post content, we will collect Personal Data that you provide in connection with the post.
  • Contact information. When you purchase products or services from us, we will collect your contact information, including your name, phone number, shipping address, and email address.
  • Account. If you create an account on our Media Services, we will collect your username, password, email address, and other information provided by you on your profile. We will also collect the content you submit (such as comments), actions you take on the site (such as resetting your password) and other related information (such as log and usage data).

b. How We Use and Share Your Personal Data

Depending on the Media Service, we use and share your personal data in the following ways:

  • Delivering products and services. We will use your Personal Data in the delivery of our Media Services. For example, if you order a book or magazine from us, we will use your contact information to ship the book or magazine to you. Also if you set up an account on our Media Services, we will use that information to manage and maintain your account.
  • Communications. We may communicate with you using the contact information we have about you (e.g. using email, phone, text message or videoconference) to provide information about our Media Services and our affiliates’ services, invite you to participate in our events or surveys, or otherwise communicate with you for marketing purposes, provided that we do so in accordance with applicable law, including any consent or opt-out requirements. For example, when you submit your contact information to us or when we collect your business contact details through our participation at trade shows or other events, we may use the information to follow-up with you regarding an event, send you information that you have requested on our products and services and include you on our marketing information campaigns.
  • Personalization. We use Personal Data about you that we gather from cookies and similar technologies to measure engagement with the content on the Media Services, to improve relevancy and navigation, to personalize your experience and to tailor content about us and our Media Services to you.
  • Improving and Developing our Services. We use analytics on our Sites to help us analyze your use of our Sites and Media Services and diagnose technical issues. We also use the Personal Data we collect to improve our Media Services and to develop new Media Services and support our efforts to make them more relevant to you and more useful.
  • Advertising. When you visit the Sites, we (and our service providers) may use Personal Data collected from you and your device to target advertisements for Media Services to you on our Sites and other sites you visit (“interest-based advertising”), where allowed by applicable law, including subject to any consent requirements. Stripe does not sell or rent Personal Data to marketers or unaffiliated third parties. If you choose to submit Personal Data to us to participate in an offer, program or promotion, we will use the Personal Data you submit to administer the offer, program or promotion. Based on your permission or opt-out, we may also use that Personal Data and Personal Data you make available on social media to market to you.
  • Harm Prevention and Security. We collect and use Personal Data to help us to detect bad actors across our Media Services and otherwise seek to secure our Media Services and other services against unauthorized access, use, modification or misappropriation of Personal Data, information and property. We may collect information from you, and about you, from third parties. For example, to protect our Media Services, we may receive information from third parties about IP addresses that malicious actors have used. Learn more.
  • Compliance with Legal Obligations. We use Personal Data to meet our contractual and legal obligations.

2. Personal data sharing

In addition to the ways described above, we may share Personal Data in the following ways:

  • Stripe Affiliates. We may share Personal Data with other Stripe affiliated entities. When we share with these entities, it is for purposes identified in this Media Privacy Policy.
  • Service Providers or Processors. In order to provide Media Services to you and to communicate, market and advertise our Media Services, we will rely on others to provide us services. Service providers (also known as “processors”) provide a variety of critical services, such as hosting (storing and delivering), analytics to assess the speed, accuracy and/or security of our Media Services, shipping, customer service and subscription management. We authorize such service providers to use or disclose the Personal Data to perform services on our behalf and to comply with applicable legal requirements. We require such service providers to contractually commit to protect the security and confidentiality of such Personal Data.
  • Others with Consent. In some cases we may not provide a service, but instead refer you to, or enable you to, others to get services. In these cases, we will disclose the identity of the third party and the Personal Data that will be shared with them, and seek your consent to share the information.
  • Corporate Transactions. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we may share Personal Data with third parties in connection with such transaction. Any other entity which buys us or part of our business will have the right to continue to use your Personal Data, but subject to the terms of this Media Privacy Policy.
  • Compliance and Harm Prevention. We share Personal Data as we believe necessary: (i) to comply with applicable law, (ii) to enable payments; (iii) to enforce our contractual rights; (iv) to secure or protect the Media Services, rights, privacy, safety and property of us, you or others, including against other malicious or fraudulent activity and security incidents; and (v) to respond to valid legal requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include authorities outside your country of residence. Please note that we do not monitor forums for disclosure of Personal Data by others, if you need assistance, please contact us as identified below.

4. Your rights

You may have choices regarding our collection, use and disclosure of your Personal Data:

a. Opting out of receiving electronic communications from us

If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails or as described here.

b. Your data protection rights

Depending on your location and subject to applicable law, you may have the following rights:

  • Right to access
  • Right of rectification
  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right to withdraw consent (where it is relied upon)
  • Right to erasure/deletion
  • Right to opt-out of receiving electronic communications from us
  • Right to non-discrimination for exercising your California Consumer Privacy Act (CCPA) rights
  • Right to opt-out from a sale (as defined by the CCPA)

c. Process for exercising data protection rights

To exercise your data protection rights please see Stripe Privacy Center.

d. Applicable entities involved

The Stripe entity responsible for your data will depend on your location and the Stripe Media Service you use with us. For most of our services, it is either Stripe, Inc., the US parent company operating under US law, or Stripe Payments Europe, Limited (“SPEL”), an Irish company operating under Irish law, the data controller responsible for Personal Data collected and processed in relation to Stripe Media Services.

If you are a resident of the EEA or we have identified SPEL as your data controller, and believe we process your information within the scope of the General Data Protection Regulation (GDPR), you may direct your complaints to the Irish Data Protection Commission if you are unhappy about our privacy practices.

e. Jurisdiction-specific provisions

  • United States - California. If you are a consumer located in California, we process your personal information in accordance with the California Consumer Privacy Act ("CCPA"). You have a right to receive notice of our practices at or before collection of personal information. This section provides additional details about the personal information we collect and use for purposes of CCPA.
    • How We Collect, Use, and Disclose your Personal Information. The Personal Data We Collect section further describes the personal information we may have collected about you, including the categories of sources of that information. We collect this information for the purposes described in the How We Use Personal Data section. We share this information as described in the How We Disclose Personal Data section. Learn more about the categories of personal information about California consumers that we collect and disclose for a business purpose.
    • Your CCPA Rights and Choices. As a California consumer and subject to certain limitations under the CCPA, you have choices regarding our use and disclosure of your personal information:
      • Exercising the right to know: you may request that we disclose to you the personal information we have collected about you. You also have a right to request additional information about categories of their personal information collected, sold, or disclosed; purposes for which this personal information was collected or sold; categories of sources of personal information; and categories of third parties with whom we disclosed this personal information.
      • Exercising the right to delete: you may request that we delete the personal information we have collected from you, subject to certain limitations under applicable law.
      • Exercising the right to opt-out from a sale: We do not sell Personal Data as defined by the CCPA and have not done so in the past 12 months.
      • Non-discrimination: The CCPA provides that you may not be discriminated against for exercising these rights.
    • To submit a request to exercise any of the rights described above, please contact us using the methods described in the Contact Us section below. You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
    • Further, to provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law. We will verify your request by asking you to send it from the email address associated with your account or requiring you to provide information necessary to verify your account.
    • An authorized agent may submit a request on your behalf by contacting us using the methods described in the Contact Us section below. We may still require you to directly verify your identity and confirm that you provided the authorized agent permission to submit the request.

5. Security and retention

We make reasonable efforts to provide a level of security appropriate to the risk associated with the processing of your Personal Data. We maintain organizational, technical and administrative measures designed to protect Personal Data covered by this Media Privacy Policy against unauthorized access, destruction, loss, alteration or misuse. Personal Data is only accessed by a limited number of personnel who need access to the information to perform their duties. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

We retain your Personal Data as long as we are providing the Media Services to you or our Business Users (as applicable) or for a period during which we reasonably anticipate providing the Media Services. In cases where we keep Personal Data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

6. International data transfers

Where applicable, Personal Data may be stored and processed in any country where we do business, We may transfer your Personal Data to countries other than your own country, including to the United States. These countries may have data protection rules that are different from your country. When transferring data across borders, we take measures to comply with applicable data protection laws related to such transfer. Officials (such as law enforcement or security authorities) in those other countries may be entitled to access your Personal Data. Where applicable law requires a data transfer legal mechanism, we use one or more of the following: if you are located in the European Economic Area (“EEA”), UK or Switzerland, please see Stripe Privacy Center for more information. Where applicable law requires a data transfer mechanism, we use one or more of the following: EU Standard Contractual Clauses with a data recipient outside the EEA or Switzerland, verification that the recipient has implemented Binding Corporate Rules, or other legal method available to us under applicable law.

7. Updates and notifications

We may change this Media Privacy Policy from time to time to reflect new services, changes in our Personal Data practices or relevant laws. The “Last updated” legend at the top of this Media Privacy Policy indicates when this Media Privacy Policy was last revised. Any changes are effective when we post the revised Media Privacy Policy on the Media Services. To the extent permitted by law, we will provide you with disclosures and alerts regarding the Media Privacy Policy or Personal Data collected by posting them on the Media Services.

8. Contact us

If you have any questions or complaints about this Media Privacy Policy, please contact us by email, or via this form.