These STEL Acquirer Terms supplement the Stripe Services Agreement (including the General Terms, the Stripe Financial Services Terms and the Stripe Payments Terms) (together, the “Agreement”) and are additional terms applicable to the Stripe Payment Services for Visa and Mastercard products for which Stripe Technology Europe, Ltd. ("STEL") is a Payment Method Acquirer (“VM Payment Processing Services”). In these STEL Acquirer Terms, Visa Inc. ("Visa") and MasterCard Europe SA ("Mastercard") may be referred to individually as a “Network” and collectively as the “Networks”, and the rules issued by a Network are the “Network Rules.” Any terms used but not defined in these STEL Acquirer Terms will have the meaning provided in the Agreement.

These STEL Acquirer Terms constitute a legal agreement between User and STEL which is formed by STEL's offer of these terms to User, User’s acceptance of these terms, and STEL's subsequent provision of VM Payment Processing Services to User. User understands that Stripe or STEL may enforce any provisions of the Agreement that relate to User’s use of the VM Payment Processing Services (and User acknowledges User is directly responsible to STEL under the Agreement for any liability to STEL caused by User’s breach of the Agreement). STEL may also terminate these STEL Acquirer Terms at any time, which may limit or terminate User’s ability to use VM Payment Processing Services.

These STEL Acquirer Terms incorporate, by reference, the terms of the Agreement, except that in each case “Stripe” will be deemed to be a reference to STEL, and the application of the incorporated terms will be limited to STEL’s provision of the VM Payment Processing Services under the Agreement.

All other parts of the Services will remain governed by the Agreement between User and Stripe Payments Europe, Ltd.

User must accept all of the terms and conditions of these STEL Acquirer Terms to use the VM Payment Processing Services provided by STEL. If User does not accept them, User may not use the VM Payment Processing Services under these STEL Acquirer Terms.

Card Network Compliance and Disclosure a. Important Member Disclosures: STEL discloses that:

• it is the only entity approved to extend acceptance of Visa and Mastercard products directly to User under these STEL Acquirer Terms;

• it must be a principal (signer) to these STEL Acquirer Terms;

• it is responsible for educating User the Network Rules with which User must comply, but this information may be provided to User by Stripe;

• subject to Section 3 of these STEL Acquirer Terms, with respect to Transactions processed through the VM Payment Processing Services, it is responsible for and must provide settlement funds to User (for further information, see Section 3); and

• with respect to Transactions processed through the VM Payment Processing Services, it is responsible for all funds held in reserve that are derived from Settlement funds prior to funding User.

b. User’s Responsibilities: In addition to any other responsibilities set out in these STEL Acquirer Terms, User agrees that, at all times throughout the term of these STEL Acquirer Terms, User will:

• comply with the PCI Standards in using and maintaining Payment Method Account Details;

• maintain fraud and Dispute rates acceptable under the Network Rules;

• review and understand the terms of these STEL Acquirer Terms; and

• comply with the Network Rules and Laws.

User may contact STEL by using the Contact Us section of the Stripe Website or sending mail to Stripe Technology Europe, Ltd., The One Building, Grand Canal Street Lower, Dublin 2, Ireland.

1. Purpose of these STEL Acquirer Terms

When User processes User’s first Visa or Mastercard Transaction through a particular Payment Method Acquirer, applicable Network Rules require that User enter into a direct contractual relationship with the Payment Method Acquirer. These STEL Acquirer Terms constitute User’s direct contractual relationship with STEL which is a member of the Networks and a Payment Method Acquirer for Visa and Mastercard Transactions. In accordance with the requirements of the Network Rules, these STEL Acquirer Terms are offered and effective, and User’s direct contractual relationship with STEL is established, as provided in the introductory paragraphs above.

2. Compliance with Network Rules

Where User uses the VM Payment Processing Services to accept charges from VM Payment Cards, User must comply with the Network Rules and limitations on use identified in the Agreement, including the guidelines, monitoring programs, and activity reporting (including excessive credits, Disputes, or deposits). Under the Network Rules, certain activity may subject User to chargebacks, fees, fines, settlement delays, withholdings, audits of User’s processing activity, or termination of these STEL Acquirer Terms and the Agreement. Without limiting the foregoing, User specifically agrees to:

i. Only submit Transactions authorized by the cardholder;

ii. Only accept payment for the sale of products or services, and receipt of bona fide donations, and not for any Prohibited or Restricted Business, unless User has received prior written approval from Stripe;

iii. Submit a Transaction for the full amount owed by the Customer for the Transaction except where User and the Customer agree on a partial shipment (such as receiving a portion of an order), or where the Transaction qualifies for delayed delivery or special order deposits (such as paying for a deposit on a custom-built product);

iv. Not establish minimum or maximum amounts (except as permitted by the Network Rules), or condition charges for use of VM Payment Cards, and not discourage the use of one VM Payment Card brand over another;

v. Not impose surcharges or taxes (except where permitted by Law and Network Rules) and, where so done, User will only collect such amounts as part of the submitted charge;

vi. Only use the Networks' logos or marks in a manner permitted by the Network Rules;

vii. Not submit a Transaction that represents collection of a dishonoured check;

viii. Prohibit use of payment cards for disbursement of cash (except as permitted by the Network Rules and approved by Stripe); ix. Comply with the security obligations identified in the Agreement, including compliance with the PCI Standards and only use cardholder data as permitted, and certify such compliance upon request, and not permit or promote fraudulent use of VM Payment Cards or cardholder data;

x. Make clear to Customers that they are transacting with User prior to, during, and after the Transaction, including providing clear statement descriptors;

xi. Use all reasonable methods to resolve disputes with User’s Customers, including those resulting in a Dispute, and not attempt to recharge a Customer for a Transaction that was previously charged back and subsequently returned to User unless the recharge is expressly authorized by the Customer; and

xii. Provide clear refund and exchange language that is consistent with Laws and the Network Rules.

3. Authorization for Handling of Funds

User authorizes STEL, as User’s designated agent, to initiate holds, receipts, and disbursements of funds it receives (on User’s behalf) from the Networks for settlement of User’s VM Payment Cards ("Settlement Funds"). User also authorizes Stripe to instruct STEL, on User’s behalf as User’s agent, on how and when disbursements of Settlement Funds should be made. STEL's obligations to settle funds to User are satisfied upon transfer of the Settlement Funds to User per User’s explicit request and authorization as User’s agent. Settlement funds will be held in pooled merchant accounts pending disbursement of the funds to User (or to any applicable recipient that User has instructed Stripe to make a disbursement to on User’s behalf) in accordance with the terms of the Agreement, including these STEL Acquirer Terms. User agrees that User is not entitled to any interest or other compensation associated with the Settlement Funds, that User has no right to direct STEL to distribute Settlement Funds, and that User may not assign any interest in Settlement Funds held by STEL. STEL may periodically make information available to User through Stripe regarding anticipated funds settlement from the Networks. This settlement information does not constitute (or give rise to) a deposit or other obligation owed by Stripe or STEL to User. Any settlement information communicated to User is for reporting and informational purposes only. User is not entitled to access, and has no ownership or other rights in, the Settlement Funds prior to such funds being credited to the User Bank Account (or to the account of any applicable recipient that User have instructed Stripe to make a distribution to on User’s behalf). Any authorizations set out in these STEL Acquirer Terms will remain in full force and effect until User’s Stripe Account is closed or terminated.

4. Sharing of Data

a. User authorizes Stripe and STEL to provide any Protected Data to each other, the Networks, fraud and AML screening agencies and other relevant governmental bodies to (i) provide the VM Payment Processing Services, (ii) comply with legal and regulatory obligations, and (iii) perform underwriting and risk review, including verification that User is legally permitted to transact and receive funds. Where required to comply with obligations under Laws or the Network Rules, STEL may provide any data to law enforcement, the Networks, or Governmental Authorities. This authorization is provided in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

b. User agrees that User will not (i) use the Payment Method Account Details for any purpose other than to support VM Payment Processing Services, (ii) use the Payment Method Account Details for any purpose that User knows or should know to be fraudulent or in violation of any Network Rules, (iii) sell, purchase, provide or exchange in any manner or disclose Payment Method Account Details to anyone other than STEL or the Networks (as applicable), or in response to a government request. Further, User agree that User will at all times comply with the PCI Standards with respect to Payment Method Account Details and will indemnify and hold STEL harmless for any violation or breach of the PCI Standards, including but not limited to, any fines, fees or assessments by any Networks imposed upon User, STEL, or Stripe.

c. Stripe's Privacy Policy explains how and for what purposes Stripe collects, uses, retains, discloses, and safeguards the Personal Data User provide to Stripe. User agrees to review the terms of the Privacy Policy, which Stripe updates from time to time.

5. Term and Termination

These STEL Acquirer Terms will become effective as described in the introductory paragraphs and will remain in effect so long as User uses the VM Payment Processing Services. These STEL Acquirer Terms will terminate automatically upon termination of the Agreement, except for those terms which are intended to survive termination. In addition, the VM Payment Processing Services and these STEL Acquirer Terms may be terminated at any time by STEL, as provided in the introductory paragraphs.

6. Representations and Warranties

In addition to the representations and warranties made in the Agreement, User represents as of the effective date of these STEL Acquirer Terms and warrants to STEL during the term of the VM Payment Processing Services that: (a) User is legally able to enter into these STEL Acquirer Terms, (b) User will not use the VM Payment Processing Services, directly or indirectly, for any fraudulent or illegal undertaking; and (c) User will only use the VM Payment Processing Services in a manner consistent with the Agreement (including these STEL Acquirer Terms), the Documentation, and the Network Rules.

7. Restrictions on Usage

User may not use the VM Payment Processing Services from, or on behalf of persons or entities (a) in a country embargoed by the UK or any member state of the European Economic Area or (b) blocked or denied by the UK or any member state of the European Economic Area. User further acknowledges and agrees that User will not use User’s Stripe Account and/or the VM Payment Processing Services for illegal transactions or in connection with illegal activity of any kind. Unless otherwise explicitly stated, Services are solely for use by individuals, companies, or other entities located (as defined under applicable law and Network rules) in the European Economic Area.

Notwithstanding anything to the contrary in these STEL Acquirer Terms, STEL may decline to process any Transaction submitted by User in its sole discretion, for example; if the relevant Transaction exceeds STEL’s risk tolerance taking into account all relevant factors, including STEL’s (i) legal and regulatory requirements, (ii) commercial partnerships, (iii) operational factors, or if the relevant Transaction is associated with a Prohibited or Restricted Business or would otherwise violate the terms of the Agreement.

8. Dispute Resolution

All disputes under these STEL Acquirer Terms are subject to the applicable provisions of the Agreement. In particular, the dispute resolution and arbitration provisions of the Agreement apply to disputes under these STEL Acquirer Terms by, with, or against STEL in the same manner they apply to disputes by, with, or against Stripe.

9. Waiver; Amendment

The failure of STEL to assert any of its rights under these STEL Acquirer Terms will not be deemed to constitute a waiver by STEL of its rights to enforce each and every provision of these STEL Acquirer Terms in accordance with its terms. These STEL Acquirer Terms may be amended by STEL from time to time in the same manner as the Agreement may be amended by Stripe.