Fight AI-driven merchant fraud: A guide for SaaS platforms

Nearly one in three global payments leaders agree that AI is making fake account creation and merchant fraud harder to combat, creating new threats to platforms that must manage both merchant and transaction fraud. Learn strategies from leading platforms such as FreshBooks to help your business manage end-to-end risk – from blocking fraudulent merchants during onboarding to continuously monitoring suspicious account activity.

How SaaS platforms can combat an increase in AI-driven merchant fraud

5 minute read
5 pages

Fraud prevention strategies

Protect your platform from AI-driven fraud

Fraudulent actors are using AI to create fake business identities using fraudulent data, documents and websites that can bypass traditional Know Your Customer (KYC) fraud checks. Read our short guide, and discover how your platform can fight increasingly sophisticated fraud threats with an integrated, end-to-end risk management strategy. Learn how to:
  • Prevent merchant fraud at onboarding with identity verification and AI-powered risk scores
  • Monitor account activity and behaviour to spot threats and protect your users
  • Build a unified risk management strategy for your platform using our checklist
  • Apply lessons from FreshBooks, which blocked more than 300 fraudulent accounts in 3 months

This tooling has significantly increased the efficiency of our risk team to focus efforts where manual intervention is truly needed and has allowed us to block more than 300 fraudulent accounts from onboarding onto our platform in just 3 months.

Andrew Gunner, Senior Director of Product for Payments

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