Save time and money on disputes
Mitigate disputes faster with Stripe's AI-powered dispute management and prevention solutions.
Reduce time and costs spent on disputes
Unify dispute management with automated end-to-end solutions.
Recover more revenue
Automate dispute evidence submission with Smart Disputes, powered by AI trained on the Stripe network.
Avoid card brand monitoring programmes
Stay out of monitoring programmes and reduce your Visa and Mastercard dispute rates.
Get started immediately
Reduce disputes directly from your Dashboard with built-in solutions. No integration required.
Reduce time and costs spent on disputes
Unify disputes management from end to end
Recover more revenue
Win more disputes with AI
Smart Disputes uses Stripe's AI – trained on $1.4 trillion in payments volume annually – to tailor and submit evidence for eligible disputes on your behalf.
13%
Avoid card brand monitoring programmes
Lower your dispute rates automatically
Reduce costs and restrictions from Visa and Mastercard monitoring programmes with dispute prevention, which automatically resolves disputes before they count towards your dispute rate.
Get started immediately
Launch fast with no integration required
Built-in to Stripe
Our dispute management solutions are integrated into Stripe, so you can access all tools directly from your Dashboard.
Customise responses with no-code tools
Set dispute resolution rules with our no-code rule editor and get AI rule-writing help from Radar Assistant.
Case study
GitHub Sponsors reduces dispute management time with Smart Disputes
GitHub Sponsors enables organisations and businesses to make one-time or recurring payments to developers working on open source projects around the world.
Challenge
GitHub Sponsors needed a faster, easier way to review disputes. Tracking down evidence for disputes strained team resources. Disputes were rarely if ever contested due to the time involved, leading to lost revenue from chargebacks.
Solution
With Smart Disputes, Stripe's AI-powered solution that automates the chargeback response process, Github Solutions no longer manually reviewed every dispute. As a result, GitHub Sponsors saw an average reduction of 20 hours per month spent addressing disputes and an increase in recaptured revenue.
Products
In the first months since we introduced Smart Disputes, we've seen promising momentum in our ability to shift resources to other priorities, without the concern of disputes expiring before we can attempt a dispute.
More resources
Ways to prevent chargebacks
Using AI to optimise payments performance
Dispute deflection and resolution: Mastercard
Dispute management tools are built into Stripe
Use Stripe Payments and get access to dispute management tools for a streamlined payments experience.
How to manage disputes
Learn about disputes, how they work and what you can do to prevent them.