Last updated: 2023-01-09

giropay is an internet-based payment method available for Customers in Germany, in which information on the payee and the intended use from a retailer's shop system is automatically entered into the Customer's online banking page. Terms specifically applicable to acceptance of giropay payments via Stripe are set out below.

The giropay system provides the payee with a confirmation statement concerning the completion of the online transfer. This confirmation statement is combined with a payment guarantee issued by the Customer's bank. 

The payment guarantee made by a participating bank in relation to giropay is limited to an amount of EUR 10,000 per transaction, even if the transaction is for a higher amount. You may make a guarantee claim if the relevant payment amount has not been credited to your Stripe Account balance within five (5) banking days. Guarantee claims must be made within six (6) weeks of the transaction date.