have lost deals due to inflexible billing systems
    
  
  
  
  
    
      
  
  
    
  
  
    
      are frustrated with the speed of their subscription processes
    
  
  
  
  
    
      
  
  
    
  
  
    
      are likely to get an entirely new billing system by Q1 2025
    
  
  
  
  
    
      
  
  
    
  
  
    
      are interested in adopting more flexible pricing models (such as usage-based pricing and tiered pricing)