WeChat Pay payments
As China’s largest internet company, Tencent offers a number of web and mobile products across social networking, communications, media, games, finance, and more. WeChat, owned by Tencent, is China’s leading mobile app with over 1 billion monthly active users.
WeChat is a leading lifestyle ‘super app’ used for messaging between people, as well as connecting people, services and businesses in China and around the world through a number of e-commerce and social features inside the app. WeChat Pay, the payment wallet inside the WeChat app, has over 800 million users.
Chinese consumers can use WeChat Pay to pay for goods and services inside of businesses’ apps and websites. WeChat Pay users buy most frequently in gaming, e-commerce, travel, online education and food/nutrition.
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We recommend you use Checkout or the Payment Element so you can automatically add WeChat Pay and other payment methods from the Stripe Dashboard, without changing your code. Stripe then determines the list of supported payment methods to show each customer by evaluating the currency, payment method restrictions, and other parameters.
The following Stripe products also support adding WeChat Pay from the Dashboard:
If your integration requires manually listing payment methods, learn how to manually configure WeChat Pay as a payment.
Disputed payments
WeChat payments have a low risk of fraud or unrecognized payments because the customer must authenticate the payment via the WeChat Pay app. Therefore, there is no dispute process that can result in a chargeback and funds being withdrawn from your Stripe account.
Refunds
Payments made with WeChat Pay can only be submitted for refund within 180 days from the date of the original charge. After 180 days, it is no longer possible to refund the charge. Refunds for WeChat Pay payments are asynchronous. Stripe notifies you of the final refund status using the charge.refund.updated
webhook event. When a refund succeeds, the Refund object’s status transitions to succeeded
. In the rare instance that a refund fails, the Refund object’s status transitions to failed
and Stripe returns the amount to your Stripe balance. You will then need to arrange an alternative way of providing your customer with a refund.