Sign in
An image of the Stripe logo
Create account
Sign in
Home
Payments
Business operations
Financial services
Developer tools
No-code
All products
Home
Payments
Business operations
Home
Payments
Business operations
Financial services
Developer tools
Overview
Online payments
Products and prices
Invoicing
Subscriptions
Quotes
In-person payments
Multiparty payments
After the payment
Add payment methods
    Overview
    Payment method integration options
    Bank debits
    Bank redirects
    Bank transfers
    Buy now, pay later
    Credit transfers (Sources)
    Real-time payments
    Vouchers
    Wallets
      Alipay
        Accept a payment
      Apple Pay
      Cash App Pay
      Google Pay
      GrabPay
      MobilePay
      Secure Remote Commerce
      WeChat Pay
Payment Links
Stripe Checkout
Stripe Elements
About the APIs
Regulation support
Implementation guides
Testing
HomePaymentsWallets

Alipay payments

Learn about Alipay, a digital wallet popular with customers from China.

Alipay is a digital wallet in China that has more than a billion active users worldwide. Alipay users can pay on the web or on a mobile device using login credentials or their Alipay app. Alipay has a low dispute rate and reduces fraud by authenticating payments using the customer’s login credentials.

  • Customer locations

    Chinese consumers, overseas Chinese, and Chinese travelers

  • Presentment currency

    CNY, AUD, CAD, EUR, GBP, HKD, JPY, SGD, MYR, NZD, USD (depending on business locations)

  • Payment confirmation

    Customer-initiated

  • Payment method family

    Wallets

  • Recurring payments

    Requires approval

  • Payout timing

    Standard payout timing applies

  • Connect support

    Partial (request an invite to create charges on behalf of other accounts)

  • Dispute support

    No

  • Refunds / Partial refunds

    Yes / yes

Prohibited business categories

For more information about Alipay eligibility for your account, navigate to your Dashboard payment method settings.

Both Stripe and Alipay maintain a list of prohibited businesses that aren’t allowed to use their services. To use Alipay on Stripe, your business can’t be restricted from using Stripe or appear on Alipay’s prohibited business list. If you’re not sure if your business is a prohibited business, or have questions about how these requirements apply to you, please contact support.

Get started

We recommend you use Checkout or the Payment Element so you can automatically add Alipay and other payment methods from the Stripe Dashboard, without changing your code. Stripe then determines the list of supported payment methods to show each customer by evaluating the currency, payment method restrictions, and other parameters.

Payment Links also supports adding Alipay from the Dashboard.

If you prefer to manually list payment methods, learn how to manually configure Alipay as a payment.

Disputed payments

Alipay payments have a low risk of fraud or unrecognized payments because the customer must authenticate the payment, so no dispute process exists that could create chargebacks and withdraw funds from your Stripe account. If an Alipay user contacts them about a problem with a transaction, they may direct that user to you for a resolution.

Refunds

You can refund Alipay payments up to 90 days after the original payment. Refunds for Alipay payments are asynchronous and take up to 5 minutes to complete. Stripe notifies you of the final refund status using the charge.refund.updated webhook event. When a refund succeeds, the status of the Refund object transitions to succeeded. If a refund fails, the status of the Refund object transitions to failed and Stripe returns the amount to your Stripe balance. At this point, you need to arrange an alternative way of providing your customer with a refund.

Supported currencies

You can create Alipay payments in the currencies that map to your country. The default local currency for Alipay is cny and customers also see their purchase amount in cny.

CurrencyCountry
cnyAny country
audAustralia
cadCanada
eurAustria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
gbpUnited Kingdom
hkdHong Kong
jpyJapan
myrMalaysia
nzdNew Zealand
sgdSingapore
usdUnited States

If you have a bank account in another currency and would like to create an Alipay payment in that currency, you can contact support. Support for additional currencies is provided on a case-by-case basis.

See also

Accepting Alipay payments

Was this page helpful?
Need help? Contact Support.
Watch our developer tutorials.
Check out our product changelog.
Questions? Contact Sales.
Powered by Markdoc
You can unsubscribe at any time. Read our privacy policy.
On this page
Prohibited business categories
Get started
Disputed payments
Refunds
Supported currencies
See also
Stripe Shell
Test mode
Welcome to the Stripe Shell! Stripe Shell is a browser-based shell with the Stripe CLI pre-installed. Login to your Stripe account and press Control + Backtick on your keyboard to start managing your Stripe resources in test mode. - View supported Stripe commands: - Find webhook events: - Listen for webhook events: - Call Stripe APIs: stripe [api resource] [operation] (e.g. )
The Stripe Shell is best experienced on desktop.
$