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Payments
Business operations
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Payments
Business operations
Financial services
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Overview
Overview
Payment method integration options
Bank debits
Bank redirects
Bank transfers
Buy now, pay later
Credit transfers (Sources)
Real-time payments
Vouchers
Boleto
Konbini
OXXO
Wallets
Testing
No-code options
HomePayments

Vouchers

Learn about voucher payment methods with Stripe.

Gift vouchers and gift cards

Voucher payment methods are different from gift vouchers and gift cards. If you want to issue gift vouchers, try promos and discounts with Checkout or Orders. If you want to issue gift cards, join the Gift Cards private beta.

With vouchers, customers complete online purchases in-person at authorized locations like convenience stores. Vouchers are often used by:

  • Businesses with customers that don’t have cards or bank accounts.
  • Retailers with consumers in countries like Mexico, where card authorizations rates are low and offering a backup payment option improves conversion.

Vouchers might not be a good fit for your business if:

  • You deliver goods immediately after checkout. Some customers may not complete payment and it can take one business day to receive a payment confirmation.
  • You need to send refunds. Vouchers don’t support refunds directly. Some businesses create separate processes to credit customers who ask for a refund directly.

Payment experience

When a customer chooses a voucher method for payment, they receive a digital voucher through email or in an app with a transaction summary and a voucher code. The customer scans the voucher code at an authorized location like a convenience store and pays in-person, often with cash.

Figure describing the four step voucher payment flow. First, customer selects voucher payment at checkout. Next, they receive a voucher with transaction reference. Then, they provide voucher and cash at a store, ATM, or bank. Finally, receive notification that payment is complete.

Product support

All voucher methods work on PaymentIntents. We build hosted voucher experiences for you to simplify your integration. Contact us to request a new voucher method.

Payment method Customer country PaymentIntents Checkout Connect Invoicing Payment Element Payment Links Mobile Payment Element Subscriptions
BoletoBrazil
OXXOMexico
KonbiniJapan
*
**
**

* Request an invite to create charges on behalf of other accounts.

** Invoices and Subscriptions with Konbini only support the send_invoice collection method.

Migrating from the Sources or Tokens APIs

If you currently use the Sources or Tokens API, see migrating to PaymentIntents to use the latest integrations.

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Stripe Shell
Test mode
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