With vouchers, customers complete online purchases in-person at authorized locations like convenience stores. Vouchers are often used by:
- Businesses with customers that don’t have cards or bank accounts.
- Retailers with consumers in countries like Mexico, where card authorizations rates are low and offering a backup payment option improves conversion.
Vouchers might not be a good fit for your business if:
- You deliver goods immediately after checkout. Some customers may not complete payment and it can take one business day to receive a payment confirmation.
- You need to send refunds. Vouchers don’t support refunds directly. Some businesses create separate processes to credit customers who ask for a refund directly.
When a customer chooses a voucher method for payment, they receive a digital voucher through email or in an app with a transaction summary and a voucher code. The customer scans the voucher code at an authorized location like a convenience store and pays in-person, often with cash.
All voucher methods work on PaymentIntents. We build hosted voucher experiences for you to simplify your integration. Contact us to request a new voucher method.
|Payment method||Customer country||PaymentIntents||Checkout||Connect||Invoicing||Payment Element||Payment Links||Mobile Payment Element||Subscriptions|
** Invoices and Subscriptions with Konbini only support the
send_invoice collection method.
Migrating from the Sources or Tokens APIs
If you currently use the Sources or Tokens API, see migrating to PaymentIntents to use the latest integrations.