With vouchers, customers complete online purchases in-person at authorized locations like convenience stores. Vouchers are often used by:
- Businesses with customers that don’t have cards or bank accounts.
- Retailers with consumers in countries like Mexico, where card authorizations rates are low and offering a backup payment option improves conversion.
Vouchers might not be a good fit for your business if:
- You deliver goods immediately after checkout. Some customers may not complete payment and it can take one business day to receive a payment confirmation.
- You need to send refunds. Vouchers don’t support refunds directly. Some businesses create separate processes to credit customers who ask for a refund directly.
When a customer chooses a voucher method for payment, they receive a digital voucher through email or in an app with a transaction summary and a voucher code. The customer scans the voucher code at an authorized location like a convenience store and pays in-person, often with cash.
All voucher methods work on PaymentIntents. We build hosted voucher experiences for you to simplify your integration. Contact us to request a new voucher method.
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Contact us to get access to one of our invite only payment method features, to request a new voucher payment method, or to join our beta for Boleto, a popular payment method in Brazil.
Migrating from the Sources or Tokens APIs
If you currently use the Sources or Tokens API, see migrating to PaymentIntents to use the latest integrations.