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Overview
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Bank debits
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Buy now pay later
Vouchers
OXXO
Wallets
Testing
HomePayments

Vouchers

Learn about voucher payment methods with Stripe.

With vouchers, customers complete online purchases in-person at authorized locations like convenience stores. Vouchers are often used by:

  • Businesses with customers that don’t have cards or bank accounts.
  • Retailers with consumers in countries like Mexico, where card authorizations rates are low and offering a backup payment option improves conversion.

Vouchers might not be a good fit for your business if:

  • You deliver goods immediately after checkout. Some customers may not complete payment and it can take one business day to receive a payment confirmation.
  • You need to send refunds. Vouchers don’t support refunds directly. Some businesses create separate processes to credit customers who ask for a refund directly.

Payment experience

When a customer chooses a voucher method for payment, they receive a digital voucher through email or in an app with a transaction summary and a voucher code. The customer scans the voucher code at an authorized location like a convenience store and pays in-person, often with cash.

Figure describing the four step voucher payment flow. First, customer selects voucher payment at checkout. Next, they receive a voucher with transaction reference. Then, they provide voucher and cash at a store, ATM, or bank. Finally, receive notification that payment is complete.

Product support

All voucher methods work on PaymentIntents. We build hosted voucher experiences for you to simplify your integration. Contact us to request a new voucher method.

Payment methodCustomer countryPaymentIntentsCheckoutConnectInvoicingSubscriptions
OXXOMexico
Supported
No
Supported
NoNo

Contact us to get access to one of our invite only payment method features, to request a new voucher payment method, or to join our beta for Boleto, a popular payment method in Brazil.

Migrating from the Sources or Tokens APIs

If you currently use the Sources or Tokens API, see migrating to PaymentIntents to use the latest integrations.

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Payment experience
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Migrating from the Sources or Tokens APIs