BBPOS WisePad 3
Learn about the BBPOS WisePad 3 reader.
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The BBPOS WisePad 3 is a handheld reader for use with mobile applications. It uses Bluetooth Low Energy (LE) or USB (Android only) to connect to the Stripe Terminal SDK on a mobile device. The WisePad 3 features a display and PIN pad, which facilitates usage in countries where PIN-authenticated transactions are more common.
This reader is compatible with our iOS and Android SDKs. To view the reader’s parts and features, see the BBPOS WisePad 3 product sheet.
Reader software releases
The software on the BBPOS Wisepad 3 consists of a firmware version, configuration name, and key identifier. The reader software version joins these three components with underscores into a single string.
| Countries | Latest Version |
|---|---|
Australia Malaysia New Zealand | 4.01.00.32_Prod_APAC1_on_v21_490001 |
Singapore | 4.01.00.32_Prod_APAC1_off_v10_490001 |
Austria Belgium France Germany Netherlands Luxembourg Switzerland | 4.01.00.32_Prod_EU_W1_on_v21_510001 |
Denmark Norway Sweden | 4.01.00.32_Prod_EU_W2_on_v12_510001 |
Spain Portugal | 4.01.00.32_Prod_EU_W3_on_v6_510001 |
Czech Republic | 4.01.00.32.01_Prod_EU_E1_on_v1_51001 |
Ireland United Kingdom Finland | 4.01.00.32_Prod_EU_W1_off_v18_510001 |
Canada | 4.01.00.32_Prod_NA_off_v19_480001 |
Firmware versions
| Version | Release Date | Description |
|---|---|---|
4.01.00.32 | Routine firmware maintenance updates and security updates. | |
4.01.00.28 | Routine firmware maintenance updates and security updates. | |
4.01.00.27 | Routine firmware maintenance updates and security updates. | |
4.01.00.25.SZZZ.01 | Improves transaction processing time. Routine firmware maintenance updates and security updates. | |
4.01.00.24 | Routine firmware maintenance updates and security updates. | |
4.01.00.23.szzz.01 | 2022-04-05 | Routine firmware maintenance updates. |
4.01.00.18.szzz.02 | 2022-02-08 | Fix for missing payments data that resulted in failed collection. |
4.01.00.18 | 2022-01-18 | Routine firmware maintenance updates. |
4.01.00.17.SZZZ.01 | 2021-09-15 | Contains an additional fix for an edge case scenario that resulted in slower reader response time during PIN entry. |
4.01.00.16 | 2021-08-05 | Contains a fix for an edge case scenario that resulted in slower reader response time during PIN entry. |
4.01.00.15.beta4 | 2021-05-25 | Contains a fix for an edge case scenario that resulted in readers freezing during card presentment. |
4.01.00.13 | 2021-04-21 | Routine firmware maintenance updates. |
4.01.00.12.beta5 | 2021-02-22 | Contains fixes for Interac payments. |
4.01.00.11 | 2021-01-27 | Routine firmware maintenance updates. |
4.01.00.08.beta2 | 2020-10-14 | Improves reliability of transaction processing. |
4.01.00.07 | 2020-09-02 | Allows language to be selected in the settings menu. |
4.01.00.07.beta5 | 2020-08-31 | Improves reliability of reader events. |
4.01.00.06.beta10 | 2020-06-30 | The initial firmware version available for this device. |
Configurations
| Region (PIN type) | Name | Release Date | Description |
|---|---|---|---|
| APAC (Online PIN) Australia Malaysia New Zealand | Prod_APAC1_on_v21 | 2023-05-16 | Updated config for Online PIN Asia Pacific countries. |
Prod_APAC1_on_v8 | 2021-05-19 | Updated config for Online PIN Asia Pacific countries. | |
Prod_APAC1_on_v7 | 2021-04-21 | Updated config for Online PIN Asia Pacific countries. | |
Prod_APAC1_on_v6 | 2020-11-06 | Updated config for Online PIN Asia Pacific countries. | |
Prod_APAC1_on_v5 | 2020-10-14 | Updated config for Online PIN Asia Pacific countries. | |
Prod_APAC1_on_v4 | 2020-08-28 | Initial config for Online PIN Asia Pacific countries. | |
| APAC (Offline PIN) Singapore | Prod_APAC1_off_v10 | 2023-05-09 | Updated config for Offline PIN Asia Pacific countries. |
Prod_APAC1_off_v7 | 2021-05-19 | Updated config for Offline PIN Asia Pacific countries. | |
Prod_APAC1_off_v6 | 2021-04-21 | Updated config for Offline PIN Asia Pacific countries. | |
Prod_APAC1_off_v5 | 2020-10-14 | Updated config for Offline PIN Asia Pacific countries. | |
Prod_APAC1_off_v4 | 2020-08-28 | Initial config for Offline PIN Asia Pacific countries. | |
| EMEA (Online PIN 1) Austria Belgium France Germany Netherlands Switzerland | Prod_EU_W1_on_v21 | 2023-06-01 | Updated display brightness. |
Prod_EU_W1_on_v16 | 2021-10-17 | Updated config for Online PIN Western European countries. | |
Prod_EU_W1_on_v14 | 2021-10-06 | Added support for additional languages. | |
Prod_EU_W1_on_v13 | 2021-05-19 | Updated config for Online PIN Western European countries. | |
Prod_EU_W1_on_v9 | 2021-04-21 | Updated config for Online PIN Western European countries. | |
Prod_EU_W1_on_v8 | 2020-11-06 | Updated config for Online PIN Western European countries. | |
Prod_EU_W1_on_v7 | 2020-10-14 | Updated config for Online PIN Western European countries. | |
| EMEA (Online PIN 2) Denmark Norway Sweden | Prod_EU_W1_on_v12 | 2023-04-19 | Updated config for Online PIN Western European countries, sub-region 2. |
Prod_EU_W2_on_v2 | 2021-10-17 | Initial config for Online PIN Western European countries, sub-region 2. | |
| EMEA (Online PIN 3) Spain | Prod_EU_W3_on_v6 | 2022-10-04 | Updated config for Online PIN Western European countries, sub-region 3. |
Prod_EU_W3_on_v2 | 2021-10-17 | Initial config for Online PIN Western European countries, sub-region 3. | |
| EMEA (Offline PIN) United Kingdom Ireland | Prod_EU_W1_off_v18 | 2023-06-01 | Updated display brightness. |
Prod_EU_W1_off_v12 | 2021-11-09 | Updated config for Offline PIN Western European countries. | |
Prod_EU_W1_off_v10 | 2021-10-06 | Added support for additional languages. | |
Prod_EU_W1_off_v9 | 2021-05-19 | Updated config for Offline PIN Western European countries. | |
Prod_EU_W1_off_v6 | 2021-04-21 | Updated config for Offline PIN Western European countries. | |
Prod_EU_W1_off_v5 | 2020-10-14 | Updated config for additional Offline PIN Western European countries. | |
Prod_EU_W1_off_v2 | 2020-08-28 | Initial config for Offline PIN Western European countries. | |
| NA (Offline PIN) Canada | Prod_NA_off_v19 | 2023-06-01 | Updated display brightness. |
Prod_NA_off_v7 | 2021-05-19 | Updated config for North American countries. | |
Prod_NA_off_v6 | 2021-04-21 | Updated config for North American countries. | |
Prod_NA_off_v5 | 2021-02-22 | Initial North American config. |
Key identifiers
| Identifier | Countries | Description |
|---|---|---|
490001 | Australia Malaysia New Zealand Singapore | The initial key identifier available for the Asia Pacific region on this device. |
510001 | Austria Belgium Denmark France Germany Ireland Netherlands Norway Sweden Spain Switzerland United Kingdom | The initial key identifier available for the European region on this device. |
480001 | Canada | The initial key identifier available for the North American region on this device. |
Accessories for the reader
You can design your own accessories for the BBPOS WisePad 3. To download the BBPOS WisePad 3 mechanical design files (.STP), you must first review and accept our Terminal Design File License Agreement. By downloading the file below, you agree to the terms outlined in the license.
The BBPOS and Chipper™ name and logo are trademarks or registered trademarks of BBPOS Limited in the United States and/or other countries. The Verifone® name and logo are either trademarks or registered trademarks of Verifone in the United States and/or other countries. Use of the trademarks does not imply any endorsement by BBPOS or Verifone.