Bancontact payments

Bancontact is the most popular online payment method in Belgium, with over 15 million cards in circulation. Customers use a Bancontact card or mobile app linked to a Belgian bank account to make online payments that are secure, guaranteed, and confirmed immediately.

In order to pay with Bancontact, customers are redirected to the Bancontact website or mobile app to authorize the payment and then return to your website where there is immediate notification about the success or failure of the payment.

Payment flows

Customer selects Bancontact at checkout

Customer is redirected to Bancontact and enters credentials

Customer is notified that payment is complete

(Optional) Customer returns back to business’s site for payment confirmation

Customer selects Bancontact at checkout

Customer is redirected to Bancontact and scans QR code

Customer enters pincode

Customer is notified that payment is complete

(Optional) Customer returns back to business’s site for payment confirmation

Get started

We recommend you use Checkout or the Payment Element so you can automatically add Bancontact and other payment methods from the Stripe Dashboard, without changing your code. Stripe then determines the list of supported payment methods to show each customer by evaluating the currency, payment method restrictions, and other parameters.

The following Stripe products also support adding Bancontact from the Dashboard:

• Invoicing
• Payment Links

If you prefer to manually list payment methods or want to save Bancontact details for future payments, see the following guides:

• Manually configure Bancontact as a payment
• Save Bancontact details for future payments

Disputed payments

The risk of fraud or unrecognized payments is low because the customer must authenticate the payment with their bank. As a result, you won’t have disputes that turn into chargebacks, with funds withdrawn from your Stripe account.

Refunds

Bancontact payments can be refunded up to 180 days after the original payment date.