Afterpay gives your customers in Australia, Canada, New Zealand, the United Kingdom, and the United States a way to split purchases over four installments. Your customer only pays the first installment at purchase time. Afterpay immediately pays you in full and collects the remaining installments from your customer over time. Afterpay is particularly popular among businesses selling fashion, beauty, and sports products.
To get started with Afterpay, see Accept a payment.
You can also let customers know Afterpay payments are available by including the site messaging Element on your product, cart, and payment pages. We recommend adding a site messaging Element to help drive conversion.
Domestic transactions only
You can accept payments from customers in the same country that you registered your Stripe account in. Payments must also match the local currency of the country.
Stripe account and customer country
|Australia||AUD||1 - 2,000 AUD|
|Canada||CAD||1 - 2,000 CAD|
|New Zealand||NZD||1 - 2,000 NZD|
|United Kingdom||GBP||1 - 1,000 GBP|
|United States||USD||1 - 2,000 USD|
Prohibited business categories
In addition to the categories of businesses restricted from using Stripe overall, the following categories are prohibited from using Afterpay.
- Digital games and apps
- Flash sales
For the complete list, see the terms of service.
Adding Afterpay branding to your website
Let your customers know you accept payments with Afterpay by including the site messaging Element on your product and cart pages.
Afterpay also provides static visual assets and branding guidance. In AU, CA, NZ and the US, consumers know Afterpay as ‘Afterpay’. In the UK, they know it as ‘Clearpay’. Make sure you pick the right location (see the footer in the Afterpay documentation) so that you get the appropriate assets. For an example, see the UK assets and branding guidance.
Afterpay covers disputes driven by consumer fraud or inability to repay installments.
If a customer claims that you didn’t deliver the relevant goods as expected, Afterpay may send you an email to request additional information. If Afterpay receives a large volume of customer complaints, these disputes may turn into chargebacks, with funds withdrawn from your Stripe account.
You can refund Afterpay charges up to 180 days after the original payment. Refunds for Afterpay payments are asynchronous.
Stripe and Afterpay rely on merchant category codes (MCC) to determine eligibility of the connected accounts against the Afterpay prohibited business categories. Make sure that you set correct MCCs for your Custom and Express accounts.