You can invite other members of your team to access a Stripe account. To protect your sensitive information or restrict the actions they can perform, user roles limit their access. Each team member must be assigned a role when they’re added. Invites to your Stripe account expire after 10 days.
You can manage team members and user roles in your account’s team member settings page. You can add team members individually, or invite multiple users at the same time by separating their email addresses with a comma or space.
Selecting a user role
You can choose from five user roles when adding a team member to your account, each with increasing restrictions on the actions they can take:
|Administrator||The user has access similar to the account owner and can view API keys, change account settings, invite new users, etc. Administrators can’t change the default payout currency, delete the default bank account, or delete or make changes to the account owner. Only owners and administrators can connect the Stripe account to Connect platforms.|
|Developer||The user can’t manage team members on your Stripe account, update bank account information, or edit payout settings.|
|Analyst||The user can’t access any account settings or view API keys. They also can’t make changes to Stripe Radar settings.|
|Support Specialist||The user can’t access any account settings or view API keys. They also can’t view summarized financial reports, aggregate payment information, inspect payouts from Stripe to your bank account, or view and make changes to Stripe Radar settings. They can edit the details of a connected account.|
|Tax Analyst||The user has full access to features in the Tax Forms view in the Stripe Dashboard and can view, modify, and file tax forms for connected accounts. The user has read-only access to all other Stripe data. This role is only available if you use Connect with Express or Custom accounts, and if a user with the administrator role has configured the tax form default settings for 1099 tax reporting.|
|View only||The user has read-only access to all payment information in your account but can’t access any account settings or view API keys. They can’t edit details of a connected account.|
A detailed list of the capabilities of each user role is available when you invite a new team member in the Team section of the Dashboard.
Mentioning team members in notes
You can mention team members when adding a note to a payment. Any team member that you mention receives an email notification with the note and a link to the payment it was added to.
Receiving email notifications
Each team member can receive an email notification when any of the following occur:
- A successful payment is received.
- An application fee is collected from a connected account.
- A payment is disputed by a customer.
- A payment is marked as elevated risk by Stripe or a custom Stripe Radar rule.
- You’re mentioned in a note.
- A customer sends an incorrect amount to pay their invoice.
- A webhook delivery fails.
Email notifications are configured in your user profile, and apply on a per-user basis. Other team members must customize their settings if they also want to receive notifications.