You can invite other members of your team to access a Stripe account. To protect your sensitive information or restrict the actions they can perform, user roles limit their access. Each team member must be assigned a role when they are added.

Team members and user roles are managed in your account’s business settings. You can add team members individually, or invite multiple users at the same time by separating their email addresses with a comma or space.

Inviting a team member to access your Stripe account.

Selecting a user role

There are five user roles that you can choose from when adding a team member to your account, each with increasing restrictions on the actions they can take:

If an invited user doesn’t have a Stripe account, they receive an invitation to join your account via email. A user with an existing account is prompted to log in, and can then switch between accounts.

Mentioning team members in notes

You can mention team members when adding a note to a payment. Any team member that is mentioned receives an email notification with the note and a link to the payment it was added to. Team members can also respond directly to the email, creating an additional note automatically.

Mentioning a team member in a note.

Receiving email notifications

Each team member can receive an email notification when any of the following occur:

• A successful payment is received
• An application fee is collected from a connected account
• A payment is disputed by a customer
• A payment is marked as elevated risk by Stripe or a custom Stripe Radar rule
• You are mentioned in a note
• A customer sends an incorrect amount to pay their invoice
• A webhook delivery fails

Email notifications are configured in your user profile, and apply on a per-user basis. Other team members must customize their settings if they also wish to receive notifications.