Teams and user roles

Give team members controlled access to your Stripe account.

Inviting team members

You can invite members of your team to access your Stripe account. Each team member must be assigned at least one role when they’re invited. Roles protect your sensitive information and restrict the actions team members can perform on your account. See the detailed list of what each role can and can’t do before assigning the role to a team member.

You can invite team members individually, or invite multiple users at the same time by separating their email addresses with a comma or space. You can also assign multiple roles to a team member, therefore giving them the combined set of permissions granted by those roles. Invites to your Stripe account expire after 10 days.

After a team member has accepted their invite, you can edit their role at any time from your account’s team member settings page. Click the overflow menu (

) and click Edit to edit their roles.

Mentioning team members in notes

You can mention team members when adding a note to a payment. Any team member that you mention receives an email notification with the note and a link to the payment it was added to.

Receiving email notifications

Each team member can receive an email notification when any of the following occur:

A successful payment is received.
An application fee is collected from a connected account.
A payment is disputed by a customer.
A payment is marked as elevated risk by Stripe or a custom Stripe Radar rule.
You’re mentioned in a note.
A customer sends an incorrect amount to pay their invoice.
A webhook delivery fails.

Email notifications are configured in your user profile, and apply on a per-user basis. Other team members must customize their settings if they also want to receive notifications.