Two-Step Verification

Ross Boucher, December 13, 2012

It's a dangerous world out there! But you can make things a little bit safer by turning on our new two-step verification setting in your Stripe account settings.

Once you do, you'll need a code generated on your mobile device any time you log in to your Stripe account. You'll also be asked for this code once every two weeks when taking sensitive actions like viewing your account settings, or issuing a refund.

How do I enable two-step verification?

You can enable two-step verification in your Stripe account from your account settings. Download the free Google Authenticator mobile app (available for iOS and Android), and click on the enable button. Scan the barcode on your screen with your mobile device, and finally type the code on your device to finish the process.

At the end of this process, we'll show you your emergency backup code. Make sure to write down this code and store it somewhere safe. If your mobile device is lost or stolen, you can use this code to disable two-step verification on your account. Without either your device or this code, you won't be able to log in to your Stripe account.

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Of course, two-step verification is just one useful tool in keeping your account secure. You should also make sure to follow other password best practices, like using long passwords that don't contain personal information, and using different passwords for each website.